#51: Why Real Connection Matters More Than Insurance Codes with Lizz Moulton, DPT

In this conversation, Lizz Moulton and Chris discuss the complexities of healthcare, particularly in physical therapy and chiropractic practices. They emphasize the importance of setting goals beyond just pain relief, the need for effective communication between providers and patients, and the significance of being heard in the healthcare system. They explore the challenges posed by insurance-based practices, the necessity for continuous learning and adaptation in healthcare, and the importance of honesty and integrity in patient care. The discussion also touches on the role of sleep in recovery and the balance between managing pain and maintaining an active lifestyle.Chapters00:00 Journey Through Physical Therapy: From South Carolina to Vermont03:32 The Challenges of Travel Physical Therapy During COVID06:20 Navigating the Insurance-Based System: A Frustrating Reality09:40 The Value of Cash-Based Practices: A New Perspective12:32 Connecting with Patients: The Importance of Communication15:28 Working with Different Demographics: Athletes to Seniors18:29 The Joy of Building Relationships in Therapy21:41 The Future of Physical Therapy: Personal Growth and Practice Expansion24:39 The Rewards of Being a Physical Therapist: Beyond Pain Relief31:40 Transforming Patient Relationships33:11 Challenges in Physical Therapy36:59 The Chiropractic Perspective39:02 Navigating Standards of Care46:15 The Evolution of Practice48:42 Choosing the Right Healthcare Provider55:33 The Importance of Patient Communication59:38 Shifting Perspectives in Healthcare01:02:38 The Importance of Continuous Learning01:05:54 Confidence vs. Experience in Practice01:09:53 Red Flags in Healthcare Practices01:12:49 The Role of Evidence in Treatment01:15:45 Navigating Insurance and Patient Care01:23:56 Understanding Pain: Hurt vs. Harm01:29:02 The Role of Healthcare Providers in Pain Management01:35:37 Honesty in Patient Care: When to Refer Out01:42:04 The Importance of Specialization in Healthcare01:45:32 Research and Evidence in Physical TherapyWhere to find Lizz Moutlon:PeakMotionTherapy.comInstagram: @peak.motionvtFacebook: Peak Motion Physical Therapy VTWhere to find Chris Netley:BuildBeyondHealth.comInstagram: @BuildBeyondHealthYouTube: @chrisnetleyDCX (formerly Twitter): @chrisnetleyDC Facebook: Build Beyond Health, PLLC