52 - Emotional Intelligence

Hosts Paul Andrews and Dr. Mark Davini dive into emotional intelligence — what it is, why it’s hard, and how it impacts chiropractic practices. They cover the five key components (self-awareness, self-regulation, motivation, empathy, and social skills), generational differences, the effects of social media and AI, and real-life examples from their own lives. The episode explores practical applications for chiropractors: leadership, conflict resolution, collaboration with staff and patients, active listening, seeking feedback, and giving grace to yourself and others. Guests share tips on pattern-breaking, mindfulness, and small steps to grow EQ at work and home. Listeners can expect candid conversation, humor, and actionable advice to improve patient relationships, team dynamics, and professional presence — all aimed at helping practitioners become "smart with a heart."