#52 How to sustain and support excellence journeys – the Lean Management System with David Mann, Part 1.

SummaryKeywordsProblem, people, factory, supervisors, lean, work, system, production, David, inventory, excellence, organisation, Toyota, department, visual, support, line, management system, psychology, accountabilityIntroductionWelcome to episode 52 of the Enterprise Excellence Podcast. Early on in my journey into Enterprise Excellence, I came across a pivotal book that helped me and the people I worked for understand how they could support and sustain an excellence journey. The book was Creating a Lean Culture, written by Mr David Mann. I am so pleased to have David on the show with us today to share knowledge and insights into the work he has been doing with the Lean Management System, a critical approach to sustaining excellence journeys. Let's get into the episode, David; thank you so much for joining us today. We are proudly sponsored by S A Partners, a world-leading business transformation consultancy. Quotes04:40min So, a part of the change from the mass production batch and queue system to the flow and pull system was a change in the pay system. So production operators, factory floor guys and gals, had, you know, for the past 90 years been paid on a piece-rate basis. So the more inventory you made, the more money you earned. It was a direct feedback loop for just producing more and more and more stuff that would be stacked higher and higher and higher and higher. And that was going to change. Wow, what a great chat with David about implementing a Lean system into a business in a respectful way. David has given us a pretty deep discussion here of implementing a visual and behavioural lean management system with red and green measures and improvement actions. He also talked about the ultimate level of respect that leaders can show their people is to help them resolve problems on the front line. There is much more to come from this chat with David on middle and senior management's role in a Lean transformation journey. We will continue the deep dive into Lean with David in Part 2, which will be out next week. Thanks for listening, and please like, subscribe and share this podcast to help others create a better future. What next?1.     Connect with David Mann - not the motorcycle artist! via his website: https://dmannlean.com2.     Listen to Episode 29 Quantam Lean Thinking with Sean Fields and Dr Michael Sanders.3.     Join our membership page to access free planning resources - David has kindly provided a form for you to download.Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected]. Our website is www.bradjeavons.com.To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/Thanks for your time, and thanks for helping to create a better future.