EPISODE · Nov 7, 2022 · 10 MIN
#554: [Amazon Connect #3] Amazon Connect Outbound Campaigns integrated with USAN’s Contact Suite solution
from AWS Podcast · host Amazon Web Services
In this podcast, learn how Amazon Connect delivery Partner USAN used Amazon Connect Outbound Campaigns to enhance their solution, Contact Suite, to bring a full enterprise automated outbound set of capabilities to market. Hear how a global automotive manufacturer maintains over 90% agent occupancy rates using USAN and Amazon Connect. Visit the Amazon Connect Partner Page - https://go.aws/3Ua32BQ
What this episode covers
In this podcast, learn how Amazon Connect delivery Partner USAN used Amazon Connect Outbound Campaigns to enhance their solution, Contact Suite, to bring a full enterprise automated outbound set of capabilities to market. Hear how a global automotive manufacturer maintains over 90% agent occupancy rates using USAN and Amazon Connect. Visit the Amazon Connect Partner Page - https://go.aws/3Ua32BQ
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#554: [Amazon Connect #3] Amazon Connect Outbound Campaigns integrated with USAN’s Contact Suite solution
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