585: Deliver World Class Customer Service

Get ready to be inspired by first-time guest Marty Smith, a seven-figure multi-location salon owner who got into the beauty industry at a young age and never looked back. Marty takes us through every stage of his journey to salon ownership, sharing the key moments that shaped his success. He reveals the core team values that drive world-class customer service and the unique superpowers that have propelled his company forward. Plus, he has an exclusive gift for our listeners—an innovative color formulation app you won't want to miss! Stay tuned until the end to take advantage of this special offer. WATCH ON YOUTUBE: https://youtu.be/Za2ERyK7dTE   POWERED BY:  JOIN mya! joinmya.com   FOLLOW ON STAGE SALON & COLOR COACH! Instagram: https://www.instagram.com/onstage.hairsalon/  Website: https://www.onstagehairsalon.com/ Get the COLOR COACH app! https://www.colorcoachapp.com/    GIFTS GET A FREE SOCIAL MEDIA [CTA] AUDIT https://joinmya.com/social-media-audit    GET A FREE AUDIT OF YOUR WEBSITE https://joinmya.com/sticky-website-audit    LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/    SPONSORS Join the PBA: https://www.probeauty.org/    Join the 'Smarter Room' Mastermind with Jay Williams! Click Here to Learn More: https://thejwco.com/a-smarter-room/    Qnity's "The Fill" Conference Visit fillbyqnity.com and use code MYA20 for 20% off your registration!