593 Work culture and word of mouth

This is the cautionary tale of how one spectacularly nasty handwritten note from disgruntled employees has done immeasurable damage to the reputation of a national retail brand.

Episode metadata supplied by the publisher feed · Published Sep 9, 2013

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593 Work culture and word of mouth

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This episode is 3 minutes long.

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This episode was published on September 9, 2013.

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