#6 「AI導入の95％は本運用前に失敗する！？」カスタマーサポートとAI導入のリアルな実態とは

from CC AI Lab｜コンタクトセンター×AI · host 千葉貴史/Edge Works

CC AI Lab（シーシーエーアイラボ）は、コンタクトセンター×AIの最新トピックや話題のニュースを取り上げる番組です。Edge Worksの千葉が、ベンダー・コンサル・メディアの立場を超えた独自の視点から、業界のトレンド・事例・本音を語ります。 📣 告知｜2026.7.15-16「CC AI BENCHMARK 2026」開催！ ⁠CC AIサービス20社のAIソリューションを、現場目線で徹底比較するオンラインカンファレンス、参加予約受付中！ ⁠https://ccai-benchmark2026.edge-works.ai/?ref=podcast&utm_source=podcast&utm_medium=podcast&utm_campaign=ccaibenchmark2026 Edge Works HP（Podcastへのご意見・ご要望などを含む） ⁠https://edge-works.ai/⁠ 千葉 Xアカウント ⁠https://x.com/tkc_0205⁠

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#6 「AI導入の95％は本運用前に失敗する！？」カスタマーサポートとAI導入のリアルな実態とは

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