6 Industry Shifts Every Insurance Agency Leader Must Track in 2025

The independent agency channel is changing fast—and the firms that see the shifts early will take the lead. In this episode, Michael Jans breaks down six critical developments reshaping growth, profitability, risk, client expectations, and agency valuation in the next 6–18 months. You’ll hear what the data actually says about AI adoption, why cyber insurance growth is both a financial and ethical imperative, how top agencies are driving organic growth even in tough markets, and the new frontier of AI-driven claims fraud. If you’re an agency principal, marketing leader, or someone responsible for strategic planning—this is your briefing.