6 Nuggets of Wisdom for 2026 from Pacsun, ThredUp, Adobe & More

As we kick off 2026, Retail Remix is spotlighting some of the most illuminating moments from last season that bear repeating. In this special episode, host Nicole Silberstein revisits standout insights from 2025 that continue to resonate as the industry navigates AI, shifting consumer expectations and the evolving role of physical retail.Highlights Include:Why retailers must do (beyond optimizing their product data) to stay visible in AI-powered search platforms;How “napkin math,” that is, thinking in orders of magnitude, can help leaders better size opportunities and manage expectations;What truly drives brand value and affinity today, and why investing in brand equity during times of disruption pays off;How PacSun has so successfully created a culture of community and how other brands can do the same;What today’s consumers are really looking for from store experiences; andWhy resale hit a tipping point in 2025 and what that means for brands’ circular efforts in 2026.Full Episodes & Related LinksEpisode 252: What $24B in Prime Day Spending Tells Us About H2Episode 268: AI Reality Check: Klaviyo CEO on What’s Hype, What Matters & What Comes NextEpisode 255: The Experience Equation: What Retailers Need To Get RightEpisode 259: Pacsun’s Formula for Relevance: Youth Culture + Co-CreationEpisode 254: Inside ThredUp’s Surge: What’s Fueling Resale’s SurgeEpisode 246: Lessons from the World’s Top BrandsGet more retail industry insights from Retail TouchPointsSubscribe and catch up on all episodes of Retail Remix