6 Specific Steps for Managing Account Transitions

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This episode is 33 minutes long.

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This episode was published on March 12, 2021.

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from B2B Growth · host Sweet Fish

Change is inevitable. We may as well learn how to leverage it.Repeat guest Megan Bowen — host of The Unwritten Playbook — shares how her Customer Success team at Refine Labs uses account transitions to level up in 6 steps. She and host Logan Lyles discuss… How to be proactive about customer concerns during an account owner transitionBest ways to successfully transfer customer knowledge to new account ownersHow new account owners can quickly establish credibilitySee Megan’s LinkedIn post on successful customer account transitions here. Hear Megan in 5 Steps to Improve Sales to CS Handoffs.Never miss an episode by subscribing to B2B Growth on Apple Podcasts, Spotify, or wherever you listen to podcasts.Listening on a desktop & can’t see the links? Just search for B2B Growth in your favorite podcast player.

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6 Specific Steps for Managing Account Transitions

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Frequently Asked Questions

How long is this episode of B2B Growth?

This episode is 33 minutes long.

When was this B2B Growth episode published?