6: Why Employee Engagement Is Just As Important As Your Customer Experience w/ Charles Rogel

Marketing and employee engagement aren’t exactly known to go hand-in-hand. But they should. Your employee engagement is intertwined with your customer experience, which often begins with your marketing team. Our guest today on The Elephant Test was Charles Rogel, CEO of DecisionWise. While his company literally wrote the book on employee engagement, Charles takes it one step further to show how engaged employees are the best brand ambassadors your marketing team could ask for. Here’s some of the great insights Charles shared with us on why employee engagement is so important to your customer experience and how you can start to build that engagement today. Learn more about your ad choices. Visit megaphone.fm/adchoices