EPISODE · Oct 11, 2025 · 54 MIN
60% Price Drop: Sales Exploded, Reorders Collapsed
from The Andrew Faris Podcast · host Andrew Faris
MORE STAFFINGRecruit, onboard, and train incredible virtual professionals in the Philippines with my friends at More Staffing by visiting https://morestaffing.co/af. RICHPANELCut your support costs by 30% and reduce tickets by 30%—guaranteed—with Richpanel's AI-first Customer Service Platform that will reduce costs, improve agent productivity & delight customers at http://www.richpanel.com/partners/ajf?utm_source=spotify.//Dan Carnat is the Co-founder and CEO of Fiera Cosmetics, a mid 8-figure cosmetics brand founded in 2020.//What happens when a fast-growing DTC brand pushes price testing too far? Dan Carnat, CEO and co-founder of Fiera Cosmetics, breaks down the actual impact of pricing on conversion, acquisition, andmost importantly: reorder rates and LTV. We dig into why a $40 customer is fundamentally different from a $16 customer, how “cheap growth” distorted channel signals and buyer mix, and why Fiera reversed course by introducing a higher-priced, improved SKU while protecting existing demand.We also unpack a pragmatic attribution stack for operators who care about truth over dashboards: platform numbers as a directional input, MMM for hypothesis generation, and incrementality tests for validation, including how Meta campaigns created measurable halo on Amazon even when the product wasn’t listed there. Dan details Fiera’s “reality testing” process for new products (closing the loop between 5-star lovers and 1-star detractors), the operational cadence required to ship 20+ products in development without eroding trust, and supply-chain tradeoffs in a color-heavy category. If you’re navigating margin pressure, price strategy, channel diversification (including performance-driven affiliates), or product-market fit at scale, this episode will give you concrete frameworks you can implement immediately.//CHAPTER TITLES:00:01:29 - What Went Wrong With Price Testing?00:08:12 - Making Mistakes Can Reveal Truth About Business00:10:02 - Unit Economics In Your Business00:11:20 - Introducing A New Product with High Price Point00:19:38 - Product Development Process 00:23:56 - Dan’s Fitness Goals & Growth Hacks00:25:03 - Operations & Supply Chain For Fiera00:33:36 - Where Is The Value In A Cosmetics Business?00:35:58 - Rebranding00:39:02 - What Makes Dan Sleep At Night???00:41:52 - Highlight of Incrementally Testing00:44:08 - Complexity of Lead Attribution//SUBSCRIBE TO MY CHANNEL FOR 2X/WEEKLY UPLOADS!//ADMISSIONGet the best media buying training on the Internet + a free coaching call with Common Thread Collective's media buyers when you sign up for ADmission here: https://www.youradmission.co/andrew-faris-podcast//FOLLOW UP WITH ANDREW X: https://x.com/andrewjfaris Email: [email protected] with Andrew: https://ajfgrowth.com
What this episode covers
MORE STAFFINGRecruit, onboard, and train incredible virtual professionals in the Philippines with my friends at More Staffing by visiting https://morestaffing.co/af. RICHPANELCut your support costs by 30% and reduce tickets by 30%—guaranteed—with Richpanel's AI-first Customer Service Platform that will reduce costs, improve agent productivity & delight customers at http://www.richpanel.com/partners/ajf?utm_source=spotify.//Dan Carnat is the Co-founder and CEO of Fiera Cosmetics, a mid 8-figure cosmetics brand founded in 2020.//What happens when a fast-growing DTC brand pushes price testing too far? Dan Carnat, CEO and co-founder of Fiera Cosmetics, breaks down the actual impact of pricing on conversion, acquisition, andmost importantly: reorder rates and LTV. We dig into why a $40 customer is fundamentally different from a $16 customer, how “cheap growth” distorted channel signals and buyer mix, and why Fiera reversed course by introducing a higher-priced, improved SKU while protecting existing demand.We also unpack a pragmatic attribution stack for operators who care about truth over dashboards: platform numbers as a directional input, MMM for hypothesis generation, and incrementality tests for validation, including how Meta campaigns created measurable halo on Amazon even when the product wasn’t listed there. Dan details Fiera’s “reality testing” process for new products (closing the loop between 5-star lovers and 1-star detractors), the operational cadence required to ship 20+ products in development without eroding trust, and supply-chain tradeoffs in a color-heavy category. If you’re navigating margin pressure, price strategy, channel diversification (including performance-driven affiliates), or product-market fit at scale, this episode will give you concrete frameworks you can implement immediately.//CHAPTER TITLES:00:01:29 - What Went Wrong With Price Testing?00:08:12 - Making Mistakes Can Reveal Truth About Business00:10:02 - Unit Economics In Your Business00:11:20 - Introducing A New Product with High Price Point00:19:38 - Product Development Process 00:23:56 - Dan’s Fitness Goals & Growth Hacks00:25:03 - Operations & Supply Chain For Fiera00:33:36 - Where Is The Value In A Cosmetics Business?00:35:58 - Rebranding00:39:02 - What Makes Dan Sleep At Night???00:41:52 - Highlight of Incrementally Testing00:44:08 - Complexity of Lead Attribution//SUBSCRIBE TO MY CHANNEL FOR 2X/WEEKLY UPLOADS!//ADMISSIONGet the best media buying training on the Internet + a free coaching call with Common Thread Collective's media buyers when you sign up for ADmission here: https://www.youradmission.co/andrew-faris-podcast//FOLLOW UP WITH ANDREW X: https://x.com/andrewjfaris Email: [email protected] with Andrew: https://ajfgrowth.com
NOW PLAYING
60% Price Drop: Sales Exploded, Reorders Collapsed
No transcript for this episode yet
Similar Episodes
Mar 26, 2026 ·1m
Mar 19, 2026 ·34m
Feb 18, 2026 ·11m
Feb 11, 2026 ·45m