#603: Quick Follow-Up Fixes 6/7: The Follow-Up Task Most Businesses Forget episode artwork

EPISODE · Aug 14, 2026 · 6 MIN

#603: Quick Follow-Up Fixes 6/7: The Follow-Up Task Most Businesses Forget

from Strategy with Sally

*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id= "request-69d5b709-e004-8322-a9df-edf20e813ecc-9" data-turn-id-container= "request-69d5b709-e004-8322-a9df-edf20e813ecc-9" data-testid= "conversation-turn-84" data-turn="assistant"> *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id= "request-69d5b709-e004-8322-a9df-edf20e813ecc-11" data-turn-id-container= "request-69d5b709-e004-8322-a9df-edf20e813ecc-11" data-testid= "conversation-turn-86" data-turn="assistant"> New leads aren't the only people who deserve your follow-up. In this episode of Follow-Up Quick Tips, Sally highlights one of the most overlooked opportunities in business: past clients. These are people who already know you, trust you, and may have a new problem you can help them solve. Learn how simple, genuine conversations can reopen relationships without turning your follow-up into a hard sell. Your GSD action is simple: choose five past clients and send each of them a genuine, relevant message to restart the conversation. Whether you ask how they're going, share something that made you think of them, ask what they're currently working on, or request a review or referral, the goal is simply to reconnect. No "just checking in," no awkward sales pitch—just start a real conversation.       Join the Private OmniSAM Community: omnisam.com.au/gsdgroup Facebook Group: gsdfb.omnisam.com.au Follow on Facebook: facebook.com/sallysparkscousins Watch the Live Stream & Subscribe for More Updates: OmniSAM YouTube: youtube.com/@omnisamsoftware Sally Sparks-Cousins YouTube: youtube.com/@sallysparkscousins

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#603: Quick Follow-Up Fixes 6/7: The Follow-Up Task Most Businesses Forget

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