62 - Great Expectations: Being an Excellent Chiropractic Patient

Paul Andrews and Dr. Mark Davini on All Things Chiropractic explore what it means to be an "excellent patient." This episode covers practical guidelines for setting expectations, defining your ideal patient, aligning staff and clinical identity, and the business impact of boundaries and referrals. Key takeaways include: defining and writing down your ideal patient profile, communicating expectations to patients and staff, refusing to compromise essential clinical recommendations, knowing when to refer out, and using clear exchange principles to build a happier, more sustainable practice. Helpful examples and advice for early-career chiropractors are provided throughout.