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62. How To Handle A Client Cancellation 😒 episode artwork

Mar 25, 2024 11 min

62. How To Handle A Client Cancellation 😒

from FSA Podcast Hosted by Brent Kromer

00:00 Introduction and Overview 02:21 The Sustainable Growth Model 03:20 The Three Most Common Reasons for Cancellations 07:27 Financial Reasons for Cancellations 08:16 Understanding the Why Behind the Request 09:12 Steps to Handle Cancellation Requests 11:11 Making Concessions and Reselling 13:07 Overcoming Financial Objections 13:31 Conclusion and Call to Action

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62. How To Handle A Client Cancellation 😒

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