63: Carwash Customers with Jimmy Starnes

The Carwash Customer, delivering a consistent experience for the three types of car wash customers with Jimmy Starnes. Jimmy is the CEO of Starnes and Associates and a Partner with Mammoth Holdings, a car wash chain located in Atlanta, Georgia. Jimmy shares his knowledge and insights about car wash customers. Jimmy shares how they trained their management team to recognize the three different types of car wash customer and how to address each type. Jimmy also shares what the average car wash customer is looking for and how a consistent experience is the key to success. David Begin is the host of this episode of The How of Carwashing show – helping you start, operate and grow your carwashing business. (TheHowOfCarwashing.com)