#68 Cliente mistério. Misteryshopping.

from Manuel Alcada Hosted by Manuel Alcada

Desta vez o tema é o cliente-mistério. Deve ou não utilizar esta ferramenta? Porque é que tem caído em desuso fora do atendimento presencial? Saiba tudo aqui :) This time the theme is mystery shopping. Should you use it or not? Why has it fallen into disuse beyond face-to-face interactions? Find out everything here :) #misteryshopping #clientemisterio #happywork #qualitymonitoring #audit #qualidade #monitorização Manuel Alçada

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#68 Cliente mistério. Misteryshopping.

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This episode is 6 minutes long.

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This episode was published on February 18, 2021.

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