#7 - Exploring Radical Customer Obsession

What this episode covers

Renée Chaplin, VP of APAC at Constant Contact, interviews Amanda Stevens, Consumer Futurist and Marketing Expert.In this episode:Why customer experience is a game-changer for small businessWhere to start: Easy ways to introduce CX into your business todayHow AI is reshaping customer expectations (and how to stay ahead)Tips for getting your team on board with delivering standout serviceCX success stories and lessons from Amanda’s latest bookWhy milestone marketing and partnerships are key to long-term loyaltyLearn more: https://www.constantcontact.com/au

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Frequently Asked Questions

How long is this episode of Small Business Growth Series Podcast - An APAC Series hosted by Renée Chaplin?

This episode is 35 minutes long.

When was this Small Business Growth Series Podcast - An APAC Series hosted by Renée Chaplin episode published?

This episode was published on May 23, 2025.

What is this episode about?

Renée Chaplin, VP of APAC at Constant Contact, interviews Amanda Stevens, Consumer Futurist and Marketing Expert.In this episode:Why customer experience is a game-changer for small businessWhere to start: Easy ways to introduce CX into your business...

Can I download this Small Business Growth Series Podcast - An APAC Series hosted by Renée Chaplin episode?

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