70. The Power of the Apology: How to Heal Relationships and Strengthen Your Character as a Leader

Making mistakes is a part of life, but for leading entrepreneurs, when those mistakes affect our relationships with others, it is extremely difficult to know how to move forward. Host Katie Richardson sits down today to talk about what to do when you make a mistake that affects others. Instead of replying with excuses or white lies on instinct, learn to confront the situation and take ownership of your role in it, apologize without giving the backstory, and move forward in a way that is aligned with your integrity.3 Key TakeawaysConfront the issue and own your part of it. This means acknowledging what you did wrong, and taking responsibility for your part in the situation.Apologize without giving a backstory. It will be difficult not to give reasoning behind your decision, but it is the best way to align yourself with your team and rebuild trust.Ask for forgiveness. Sometimes, it doesn’t even need to be a long apology, and it may not feel fair at the time, but it will set you free. ResourcesThe Bonds that Make Us Free by Terry Warner