72 - How To Set Up Your Program To Scale: Group Program Systems [Delivery Systems Part 2]

In last week's episode, Part 1 of Delivery Systems, we looked at delivery systems for your 1:1 work to save you time each week-(Because one of the challenges to creating a more scalable offer is actually having the time to create it when you're already maxed out at 1:1's!)In Part 2, we're diving into Group Program Delivery Systems- how to think about systems so that your program is set up to grow, without sacrificing a quality client experience. In this episode, you'll hear:Why Delivery Systems are more than just tech platforms, and what to look at insteadWhat to look at when you onboard new clients, and how to make sure they feel supported (without you having to do everything manually)Why every deliverable needs a system, and how to think about creating a system for each one of yoursHow to think about renewals and offboarding: two often-overlooked parts of your Delivery Systems that quietly make or break your referrals, retention, and repeat revenue.Resources Mentioned:Want to get on the Early Bird registration list for the bonus Pilot Program Design December call? Send me a DM on Instagram @laurenmonique.business!Did you find this episode helpful? Leave us a review - Lauren reads and appreciates each and every one!Connect with Lauren on Instagram @laurenmonique.business