724 charisma vs connection: what really builds trust at work?

What’s better, being charismatic or being a genuine connector? In this episode, Shell and Scott Smith unpack why charisma can sometimes feel performative and why connection is what really builds trust. They talk about: 👉🏿 charisma can feel self-focused, connection is others-focused 👉🏻 presence and curiosity are key to connection 👉🏾 how to avoid “me too” moments and stay in listening mode 👉🏼 tips for asking meaningful follow-up questions 👉🏽 why over-communicating as a leader is better than under-communicating📘 Supercommunicators by Charles Duhigg: https://amzn.to/4lhvXkiCheck out Shell’s leadership development business, Boldside here: https://www.boldside.com.au/Shell & Glen’s book 'Sort Your Career Out & Make More Money' is available here: https://amzn.to/4k3YSrrWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here.🎉🎉🎉🎉🎉🎉Boldside's People & Culture Unconference is back on 15 and 16 September at The Calile Hotel in Brisbane, and it's the opposite of a stuffy convention centre day. Think workshops instead of keynotes, real conversations, and a room full of HR leaders who actually get it.🎟️🎟️🎟️Only 100 spots, so don't sleep on it: https://bit.ly/4fHwqMVCODE: POD for 10% off! Hosted on Acast. See acast.com/privacy for more information.