80. How do we make sure sessions are ACTUALLY running smoothly? It’s session observation week! 

Sustainability and longevity of our programs is directly linked to high-quality services for our participants.  If our horses are unhappy, our programs aren’t impactful.  If our volunteers aren’t effective, our programs feel it.  If our instructors/therapists aren’t doing their best, programs are successful.  We train our horses, volunteers and staff to our standard, but how do we ACTUALLY know that they are continuing that way?  At HETRA we started doing Observation weeks!  Listen in to learn how you can implement this strategy and why it’s important no matter what size of program you have.  For FREE access to our observation checklist for instructors/therapists:   https://notjustaponyride.ck.page/3d704a234e To hear more about our volunteer training levels: https://vimeo.com/ondemand/volunteerstructure To here more about our horse leader training process (Part 1 of 3):  https://vimeo.com/ondemand/leadingpart1 This episode is proudly sponsored by Teaching Aids for EAS. Use code “HETRA” for 10% off your order now through May 10, 2024.  https://teachingaidsforeas.com/ Follow us on social:  https://notjustaponyride.my.canva.site/linkinbio