84. How to Give Constructive Criticism to Your Turnover Team

In the rental industry, we all REALLY depend on our turnover teams. They’re an essential part of making sure business runs smoothly and that our guests are happy. So what do you do if you notice room for improvement, but don’t want to come across as rude or obsessive?This is not about your demands as the host, it’s about giving the guest the best experience possible. Keep in mind, no one is going to care about your business as much as you do. That being said, your turnover team is operating their own business, and they want to keep their client (you) happy just as much as you want to keep your guests happy. Let’s look at how you can communicate with your turnover team without being too harsh, but still get everything you need to run your business.Resources:#STRShareSunday: @thetahoehouseAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookJoin us for our live Get More Bookings Bootcamp.