87: Wrench Time vs. Admin Time: Improving Supply Chain Performance with Susan Burris

In this episode, we nerd out on maintenance and supply chain systems with guest Susan Burris, who shares her fascinating journey from microbiologist to technology sales and now partnerships at Limble. Susan describes the serendipitous path that led her to the company following a deep reflection on life, driven by her personal connection to her parents. We also dive into the realities of the manufacturing floor, emphasizing how critical maintenance operations are to avoiding costly downtime, and why traditional, siloed approaches to data management are a relic of the past. Susan discusses the incredible impact of bridging technology and field execution through mobile-first platforms and "practical AI". Susan highlights real-world enterprise examples, like how Terra Manufacturing drastically slashed its downtime from 90% to 15% using Limble, and how Midwest Materials transformed its chaotic 45-day parts turnaround down to under 10 days. Listeners will discover how cutting-edge tools like Limble's AI-Powered PM Builder and Asset Snap respect the expertise of front-line technicians by maximizing "wrench time" and minimizing administrative friction. From navigating generational divides to seamlessly syncing data between procurement and enterprise ERPs like SAP or Oracle, this episode offers vital insights for anyone eager to achieve true maintenance maturity.   ✨ Connect with Susan! 📱LinkedIn | Susan   Ready to empower your maintenance team, slash costly downtime, and turn your maintenance data into a single source of truth? Try Limble CMMS today and experience a mobile-first, highly intuitive platform built to support the unsung heroes of your operation!   💻Learn more on the topics discussed here:  Practical AI for the Real World of Maintenance The Complete Guide to Integrated CMMS Software ✨ Connect with us! 📱LinkedIn: https://www.linkedin.com/company/she-supply-chains/ 📱INSTAGRAM: https://www.instagram.com/shesupplychainspodcast/ 📱TIKTOK: https://www.tiktok.com/@shesupplychainspodcast 🎧 Call to Action Follow She Supply Chains on your favorite podcast app Leave us a review — it helps more listeners find the show Share this episode with someone you think would love it