888. The Five-Minute Meeting That Doubled a Team's Output

Brian discusses a twenty-year-old field experiment at a university call center where turnover ran around 400 percent a year and nothing management tried moved the numbers. Then a researcher brought in one person for a five-minute conversation, and a month later the same people, working from the same script for the same pay, were performing at a level no incentive had ever produced. Brian also discusses the three control groups that make this study genuinely useful rather than merely inspiring, including the one that should make every founder uncomfortable about their own role in team motivation. He closes with what this means for entrepreneurs specifically: who in your business you have never introduced to your team, why you are probably the wrong person to deliver the message yourself, and the one way to run this play that will backfire badly. -- Get on the list to receive Brian's monthly newsletter: https://nodaysoff.com/subscribe/ Tune in to this podcast every weekday morning for 10 minutes or less as Brian shares lessons and stories about how to make positive changes in your life and business, one day at a time. That's what the "No Days Off" movement is all about. The objective is to spend focused time each day improving in some small way. Each episode presents questions to contemplate, concepts to understand, and actions to take in Business & Leadership, Wealth & Finances, Personal Development & Growth Time Management, Mindset & Attitude, Relationships, Family & Parenting, and Health. Visit our Resources Page to download helpful worksheets and diagrams: https://nodaysoff.com/templates/ Follow No Days Off Socials Facebook: https://www.facebook.com/nodaysoffpodcast Instagram: https://www.instagram.com/nodaysoff_podcast/ Website: https://nodaysoff.com/ Meet Your Host: Brian Gubernick is a visionary leader with over 20 years of diverse business and life experience. Currently the Chief Real Estate Officer for PLACE Inc and Co-Founder of Metrix Masterminds, Brian has held numerous other significant roles in the real estate industry including property investor, Realtor, sales team owner, brokerage operating partner, title/escrow company investor, property management partner, and start-up executive. Brian has also trained and/or personally coached thousands of sales professionals on the tenants of business success, leadership, and personal development. Brian's passion for excellence is matched only by his love for family. He resides in Scottsdale, Arizona, with his wife and two daughters. When he's not creating exceptional real estate experiences or nurturing his entrepreneurial ventures, Brian can be found enjoying quality time with his loved ones. Part of the Win Make Give Podcast Network