#9: From Front Office Check-In to Quality Director: Brittney's Inspiring Journey

This episode features  Brittney Costello, CSSBB, CPHQ. Brittney has a variety of quality and risk experience in various healthcare settings, from multi-speciality offices to acute care. She has worked in numerous roles including performance improvement, risk, and accreditation, and she is certified as a Six Sigma Black Belt by the American Society of Quality. She earned her master's degree in business administration and is a Certified Professional in Healthcare Quality (CPHQ) from the National Association for Healthcare Quality.   You can connect with Brittney on LinkedIn at: https://www.linkedin.com/in/brittney-costello/    Free Resources Find free resources to help you in your journey on my website: https://www.definingpointcc.com/free-resources       Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!