Clinician Career Reboot: Tips for transitioning into your next non-clinical healthcare role

This is the final episode of the Clinician Career Reboot Podcast.  Please continue to share this podcast with friends and colleagues who need hope, inspiration, and practical advice for their non-clinical career journey.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

In today's episode, I share how to apply, interview, and negotiate for your next job offer. This part of the process comes after you clearly define what's next, make meaningful connections, create your professional brand, and craft that resume that will land you an interview.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's guest is Katie Blackburn, PT, DPT, MSHQS   Katie Blackburn, PT, DPT, MSHQS, is a board-certified neurological clinical specialist. She practiced as a full time physical therapist for 9 years at UAB's Spain Rehabilitation Center with a focus on patients post spinal cord injury and stroke. She helped develop UAB's Neurologic PT Residency program and also serves as a PT Residency/Fellowship Onsite Reviewer. In 2023, she earned her Masters of Science in Healthcare Quality and Safety degree. She has recently transitioned from clinical care to the Rehabilitation Services Quality Manager at Spain Rehabilitation Center. Katie is passionate about highlighting how therapists are valuable assets within the world of quality professionals.    You can connect with Katie by email: [email protected] or on LinkedIn: https://www.linkedin.com/in/katie-blackburn-567a8495/    Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.    Book a strategy call: www.definingpointcc.com/strategy   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

Today's episode features Connor Pierce, DPT. Dr. Connor Pierce is the founder of After the DPT, where the mission is to help DPTs handle their student debt. Connor is a fiduciary financial planner, and student loan consultant. He was a full-time practicing clinician for over 5 years and passed the Certified Student Loan Professional® exam in 2023 to become an industry leader in student loan advising. To date he has advised on over $100 million in student debt. He understands firsthand what DPT debt feels like as he and his wife, Hannah, are both DPTs who graduated with student debt in 2018. Connect with Connor on LinkedIn: https://www.linkedin.com/in/connorpiercedpt/  or his website: www.afterthedpt.com.   Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.  Book a strategy call: www.definingpointcc.com/strategy   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

In today's episode, I do a resume audit for an occupational therapist interested in regulatory affairs.  You'll hear me give practical feedback and strategies to improve her resume. If you want to see the video, head over to YouTube and check out my channel there.   Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.    Book a strategy call: www.definingpointcc.com/strategy   For a limited time: Have a question you want me to answer on the podcast? Leave me a voice memo.  https://www.speakpipe.com/definingpointcc Want a free resume audit?  Apply here and it may be included in a future episode: https://form.jotform.com/definingpointcc/resume-audit-application    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

In today's episode, I talk about creating a signature resume, why it's so important, and how to get started.     Resources Shared The following resources were shared on today's episode.   Book a strategy call: www.definingpointcc.com/strategy   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

On today's episode, I will share some practical tips for developing transferable skills and how to confidently share them in your job search.   Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.    Book a strategy call: www.definingpointcc.com/strategy For a limited time: Have a question you want me to answer on the podcast? Leave me a voice memo.  https://www.speakpipe.com/definingpointcc Want a free resume audit?  Apply here and it may be included in a future episode: https://form.jotform.com/definingpointcc/resume-audit-application    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!        

On today's episode, I share the most important first step of your career journey... how to decide what to do next.  It is critical to define what your path will look like, not anyone elses, and how you can use your unique strengths, skills, and passions to do work that matters.   Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.    Book a strategy call: www.definingpointcc.com/strategy   For a limited time: Have a question you want me to answer on the podcast? Leave me a voice memo.  https://www.speakpipe.com/definingpointcc Want a free resume audit?  Apply here and it may be included in a future episode: https://form.jotform.com/definingpointcc/resume-audit-application    Download the Define Your Path worksheet: https://definingpointcc.kit.com/define-your-path      Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

On today's episode, I share the exact steps to take (and in which order) to land your next non-clinical healthcare role - how to figure out what do to next, how to create your resume, and how to ace the interview.   Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.    Book a strategy call: www.definingpointcc.com/strategy   For a limited time: Have a question you want me to answer on the podcast? Leave me a voice memo.  https://www.speakpipe.com/definingpointcc Want a free resume audit?  Apply here and it may be included in a future episode: https://form.jotform.com/definingpointcc/resume-audit-application    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

The Kairos Conversations: Connecting with Quality podcast is changing! Tune in to see what's changing (and why).     Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.    Book a strategy call: www.definingpointcc.com/strategy   For a limited time: Have a question you want me to answer on the podcast? Leave me a voice memo.  https://www.speakpipe.com/definingpointcc Want a free resume audit?  Apply here and it may be included in a future episode: https://form.jotform.com/definingpointcc/resume-audit-application    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!      

Enjoy this bonus episode where healthcare experts answer this question: "How do we make healthcare safer for our patients and more sustainable for our colleagues?"   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!      

Today's episode features Laura Sauber.   Laura Sauber is the CEO of Sauber Consulting, LLC. With over 25 years of healthcare experience, she is well-versed in the intricate challenges healthcare organizations face while navigating the complex federal and state regulatory landscape. Having worked in care delivery and health plan organizations spanning the United States, Laura draws from her extensive experiences as Vice President and Compliance Officer with prestigious organizations such as Kaiser Permanente and Elevance Health. Laura is recognized not only as a strategic compliance leader, but also appreciated for her business acumen, innovative approach, and collaborative leadership style. Passionate about driving organizational integrity and performance, she thrives in working with leaders and cross-functional teams to deliver compliance programs that go beyond "check the box" to creating trust with stakeholders and delivering a competitive advantage. Laura has a Bachelor of Science from the University of California at Irvine and a Masters in Healthcare Administration from the University of Southern California. She is Certified in Healthcare Compliance (CHC) and Healthcare Privacy Compliance (CHPC) by the Compliance Certification Board. Laura lives in Southern California with her husband and two teenage kids.   You can connect with Laura - LinkedIn: https://www.linkedin.com/in/laura-sauber/  Website: https://sauberconsulting.com/  Email: [email protected]   On today's episode, Laura shared: What is healthcare compliance? How to land a compliance role How quality and patient safety intersects with compliance   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

This episode features Mary O'Connor, MD. Mary I. O'Connor, MD is co-founder and Chief Medical Officer of Vori Health, the only nationwide virtual-first physician-led musculoskeletal medical practice. Through multidisciplinary care teams, Vori Health is lowering the high rates of inappropriate spine and orthopedic surgeries, procedures and advanced medical imaging. This approach drives value for patients and payors Dr. O'Connor is Chair of the Board of Directors of Movement is Life, a nonprofit coalition committed to advancing health equity. Her recent book, "Taking Care of You: The Empowered Woman's Guide to Better Health" (Mayo Clinic Press 2022), supports women taking charge of their own health. She is Professor Emerita of Orthopedic Surgery at Mayo Clinic and past Professor of Orthopaedics and Rehabilitation at Yale School of Medicine. An Olympian (US Women's Rowing), she is passionate in her promotion of the power of sports for girls and women.    You can find Dr. O'Connor on:  LinkedIn: https://www.linkedin.com/in/maryoconnormd/  Vori Health: https://www.vorihealth.com/ Movement is Life: https://www.movementislifecommunity.org/   TEDx: https://www.ted.com/talks/mary_o_connor_promoting_health_your_secret_superpower  Email: [email protected]    In today's episode, Dr. O'Connor shared: How healthcare is not incentivized to keep people well (Spoiler: It's a "sick care system" not a healthcare system) Why moving wellness into the community is critical for caring for patients How to become a health promoter How a therapist can work with Vori Health   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's episode features Valerie Daniel, PhD., LCSW    Dr. Valerie Daniel, LCSW, is a psychotherapist and owner/operator with a private practice called Life's Crossings. In her practice, Dr. Daniel works with clients dealing with a variety of issues from life transitions, anxiety, depression, trauma, and relationship challenges. Dr. Daniel has worked in a variety of positions in her career from case manager to director, and with many different populations from children to seniors over the course of her career so far. In recent years, she has turned her focus to academics and training as she has also been a college professor at several local colleges and universities, and currently facilitates trainings and workshops on mental health topics, as well as providing clinical supervision to Master's level social work students pursuing their clinical licensure.   You can connect with Dr. Daniel on LinkedIn: https://www.linkedin.com/in/dr-valerie-daniel-lcsw  Website: https://www.lifescrossings.com/    On today's episode, Dr. Daniel shares: the difference between a psychotherapist and a licensed counselor how to seek mental health care without fear of losing your clinical license why (diverse) representation matters and how it contributes to safe patient care   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

Today's episode features Tesiah Coleman, MSN, WHNP-BC, AGPCNP-BC, CLC Tesiah Coleman (she/her) is the CEO and Founder of Togather, a collective care platform built by and for healthcare providers to reduce burnout and amplify the impact of those pursuing health justice. As a dually certified Women's Health and Adult-Gerontology Primary Care Nurse Practitioner, Doula, and Certified Lactation Counselor, Tesiah's clinical practice has centered on women's health and birth work, both in community-based health centers and virtually. Her focus on leveraging technology to create a better, more just healthcare system, has led her to a variety of roles including clinical leadership, operations, and product for early-stage health-tech companies. She currently works as a consultant with responsibilities spanning strategy, product development, and clinical curriculum design. In all her roles, Tesiah grounds her work in anti-racism, intersectionality, and liberation principles, while drawing from the diversity of her identities, lived experiences, and professional life to transform health care.   You can connect with Tesia on LinkedIn: https://www.linkedin.com/in/tesiahcoleman/  Or on her website: https://www.togathernow.com/    On this episode, Tesiah shared: How to "find your cause and find your people". You cannot solve every problem.  Find the problem that resonates with you and plug in with others doing the work.  Why health tech without a clinician is a huge mistake The difference between health justice and health equity   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

Today's guest in Joseph (Joe) Harrision, MSN, NP Joseph Harrison was born in Kent, England in 1974. He moved with his family to California at the age of six, where he attended public school and played competitive soccer.  His family returned frequently to the UK during his childhood, supporting Joe's connections to his family and heritage, and reinforcing his sense of hybrid identity. Joe has always loved people, adventure, advocacy and ideas. He worked in the hospitality industry in various service and managerial roles in his early adulthood, traveling widely between jobs and working in three other countries.  Joe started college in his mid-twenties, attending multiple community colleges where he excelled academically and enjoyed serving his community as a tutor, community activities and volunteer community mediator. He transferred to UC Berkeley where he studied social theory, theory of change, political economy and other social sciences, resulting in Joe founding a small international Non-Governmental Organization (NGO) called InterAlianza at the time of his graduation. His NGO focussed on community uplift and environmental sustainability for indigenous communities in the highlands of Guatemala. During the founding and operation of InterAlianza Joe worked as a substitute teacher in Oakland, CA.  Teaching was deeply satisfying from a political and relational perspective but was very dissatisfying from the perspective of daily tasks and duties. Knowing that he was looking for something new, Joe took advantage of a move to Seattle, WA to return to school to complete prerequisites to enter a training program to become a Nurse Practitioner. Joe returned to California immediately after taking and passing his board exam and found a great job working as an integrated behavioral health nurse practitioner for adults with disabilities and older adults.  It was during this time that he met and married the love of his life, Monique. Joe and Monique have two beautiful children, Ciera (5.5) and Jonah (2). Joe has spent the last two and a half years splitting his time between raising his children and starting and building medical practices to serve older adults in their medical, cognitive and behavioral health needs. He has served as Founder and President, Head of Care Delivery and Chief Clinical Officer.    You can connect with Joe LinkedIn: https://www.linkedin.com/in/joseph-harrison-msn-np-c-b1707641/  Website: http://www.availhealthcare.co/  Email: [email protected]    In this episode, Joe shares: How to prevent burnout through advocacy and by redefining your career roles The better you care for patients, the less it costs in the long run, and the better the outcomes Practical tips for implementing the quintuple aim How privilege is blind and is a lifelong journey to unlearn unconscious bias   Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.   "Legacy: A Black Physician Reckons with Racism in Medicine" by Uché Blackstock MD  https://amzn.to/3Ro3Pjh   

Today's episode features Clarice Grote, MS, OTR/L Clarice Grote is an innovative occupational therapist leading the path toward change and opportunity in occupational therapy. As the Founder and CEO of Amplify OT, Clarice empowers practitioners, students, and leaders to understand how to advocate for change by understanding the complex US healthcare system. She specializes in creating understandable resources on Medicare policy, health insurance, billing, and state and federal legislative advocacy. Clarice is the recipient of the 2024 AOTA Gary Kielhofner Emerging Leader Award in recognition of her impact on transforming the landscape of policy education through her social media, the Amplify OT Podcast, and virtual courses utilized by practitioners, universities, and students.  Outside of her entrepreneurial endeavors, Clarice is deeply engaged in political action. She serves as an American Occupational Therapy Political Action Committee (AOTPAC) Ambassador for North Carolina and the Advocacy Co-Chair for the North Carolina OT Association. She can be found on social media @amplify_ot or at https://amplifyot.com/    In this episode Clarice shares: Why knowledge of health policy is so critical Practical ways to transition into healthcare policy roles How the lack of regulation around commercial insurance complicates healthcare How one person can make a difference in changing the healthcare landscape   Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.  Amplify OT podcast: https://amplifyot.com/podcast/  OT Billing Guide - Free amplifyot.com/billing  OT Reimbursement Podcast Playlist and Guide - Free amplifyot.com/playlist  Amplify OT Membership: Amplifyot.com/membership  Amplify Therapy Summit Free to attend July 25-27: https://amplifytherapysummit.com/     Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

Today's episode features Jonathon "Jon" Lee, DPT   Jon is a physical therapist and co-founder of Pickle (formerly known as Next Degree), an AI-powered job search platform that simplifies the job search for clinicians looking for top roles, both in clinic and beyond. Pickle helps clinicians discover and match with healthcare and tech companies that would be a good fit for them based on their background and interests, and currently lists 2000+ of the most unique jobs across healthcare and healthtech from over 100 of healthcare's top startups and legacy care organizations.   Jon's passion is helping clinicians find fulfilling healthcare jobs after his personal journey through healthtech, medtech, pharma, and startups. In addition, he is an advisor at the TechStars accelerator and VC firm VentureBlick, holds an MBA from the University of Oxford, a DPT from Virginia Commonwealth University, and completed his residency and fellowship training in Houston, TX.   You can connect with Jon on: LinkedIn: https://www.linkedin.com/in/jonleept/ Twitter: https://twitter.com/jonleept  Website: https://www.withpickle.com    Hear Jon's fascinating journey from sports PT to pharma to tech and venture consulting and how COVID changed it all.    Key Takeaways: "The craziest things in life happen when you think you have it figured out." - Jon Lee It's important to network with people who don't know what you do or what healthcare is.  You can exchange information and exchange networks.  Reorienting the sequence of healthcare visits is key to decreasing cost of care and improving outcomes.    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's guest is Dana Strauss, DPT. Dana joins me for part 2 of our conversation on value based care. If you missed part 1, tune into Episode #30.   Dana Prommel Strauss is a value-based care, Medicare, and healthcare delivery policy and regulatory expert, as well as a doctor of physical therapy. She works on the public policy team of a large, publicly-traded healthcare organization. Her mission is to help advance innovative payment and care delivery models through shifting incentives and optimizing payer and provider alignment. She also believes physical therapists working at the top of their licenses in primary care settings offer a key value lever in risk-based payment models. She offers her perspectives in a small but quickly-growing newsletter called Timeless Autonomy.   You can connect with Dana on LinkedIn: https://www.linkedin.com/in/danastraussdpt/  Or find her newsletter here: https://www.timelessautonomy.com/subscribe    On this episode, Dana and I discuss:  Primary and specialty care models Practicing at the top of the therapist license - how to change the narrative around how therapists are valued on the care team Why therapists (or any non-physician) will get left behind if not actively pursuing value based care models - here's what's coming   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

This episode features Hannah Lowe, DNP, FNP-C, RDN, CDCES Hannah Lowe is a wife, mom, friend, nurse practitioner/dietitian who cares deeply about servant leadership and stories. As a provider leader, Hannah works to build teams toward collaborative, safe, excellent care. From rural Virginia to a Telehealth platform, Hannah feels grateful to have walked alongside patients and colleagues in some of their most elated and difficult moments.   You can connect with Hannah on LinkedIn: https://www.linkedin.com/in/hannah-carroll-lowe-dnp-fnp-c-rdn-cdces-14994318/    Episode Highlights Hannah shares: What the "start-up" world is really like - who is a good fit, and who is not How patient autonomy and shared decision making improves safe care How to negotiate pay in a start-up - salary vs. equity   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's episode features Jennie Byrne, MD, PhD. Trigger Alert - This episode discusses mental health and mental illness   Dr. Jennie Byrne lives to connect the dots between people and ideas in new and unexpected ways. She is a clinical translator between segments of our complex health system - clinicians, finance, operations, data, technology, research. She has strong people skills and enjoys bringing psychological savvy and EQ to complicated problems. Clients have called her a triple threat because:   (1) Clinical Experience - nearly two decades of clinical experience as an MD/PhD  (2) Entrepreneur - She's founded and grown a clinical organization through the entire life cycle of inception to exit.   (3) C-level Leadership - she has led teams to create and innovate clinical programs as a C-level leader  Jennie is also a 2x published author - "Work Smart - Use Your Brain and Behavior to Master the Future of Work" and "Moral Injury: Healing the Healers"   You can connect with Jennie LinkedIn: https://www.linkedin.com/in/drjenniebyrne/  Websites: www.drjenniebyrne.com and https://www.linkedin.com/in/drjenniebyrne/    In this episode, Jennie shares:  What is Psychiatry Why mental healthcare carries a stigma & why there's a lack of access even amongst healthcare professionals The difference between Burnout vs. Moral Injury How to transition into the startup world and why clinicians are the perfect fit How to find mentors and actually get a response   Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.  'Work Smart' Book: https://amzn.to/44cCTrF  'Moral Injury' Book: https://amzn.to/3xrbKoS     Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's episode features Danielle Bress, RN Danielle Bress is a distinguished figure in the home health industry, boasting 19 years of dedicated service and a remarkable journey from a field nurse to a successful leader in quality. Driven by her mission to infuse passion back into home health and ensure aging with dignity, Danielle approaches her work with dedication and compassion. Danielle's unwavering commitment to her mission, coupled with her wealth of experience and expertise, continues to propel her forward as she champions excellence and compassion in home health. As a rising leader, she remains steadfast in her resolve to make a meaningful difference in the lives of those she serves, embodying the values of integrity, empathy, and excellence in all her endeavors.    You can connect with Danielle on LinkedIn: https://www.linkedin.com/in/danielle-bress-404289b8/    In today's episode, Danielle shares:  Do nurses get paid less than therapists? How to advance from bedside home health to quality What holds people back from leaving clinical care How to ensure better staffing ratios in clinical care   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's guest is Katie Lawrence, MHA, CMPE   Katie has nearly 20 years of experience in executive leadership and change management. Her passion is simple: to be the catalyst for leaders as they create change in their organizations and flourishing in all aspects of their lives.  Katie is currently the principal consultant with Willow Strategy Group*. She has over 20 years of experience in healthcare, including independent practices, a fully integrated health system, and a private equity backed accountable care organization. Katie has scaled care models across a state-wide footprint and centralized referrals to a single call center for a medical practice of 2500+ providers. She has also worked with individuals and teams to develop their own leadership skills, improving workplace dynamics, and optimizing workflows for the betterment of patients and clinicians alike. Katie holds an undergraduate degree in Economics and Spanish from Furman University and a Masters in Health Administration from the Medical University of SC. She holds a Certified Medical Practice Executive (CMPE) through the Medical Group Management Association. She is currently pursuing a doctorate in Leadership Psychology from William James College.    Willow Strategy Group was founded to revitalize healthcare leaders and teams, empowering them to future-forward thinking and performance. As the pace of business and ever-present change accelerates, the clinical and clerical skills that healthcare leaders learned at the beginning of their careers are no longer sufficient for leading teams to optimize productivity while maintaining employee well-being.  Willow Strategy Group integrates evidence-based solutions grounded in the neurobiology of leadership and organizational psychology with decades of healthcare leadership experience to provide leaders and teams with practical skills they can implement in their own work. The experts offer: training and workshops for teams and/or leaders customized initiatives to optimize workflows and operations  practical, inspirational keynotes individual leadership and professional development coaching   How to connect with Katie: https://www.Linkedin.com/in/KatieMurphyLawrence  https://www.Linkedin.com/company/WillowStrategyGroup  www.WillowStrategyGroup.com  Email: [email protected]    In this episode, Katie shared: The nuances of medical practice management (physician offices) People aren't machines; there's a need for understanding on the patient and provider side of healthcare Setting understandable and realistic expectations is key to great patient care   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's episode features Nipaporn (Nipa) Somyoo   Nipa Somyoo, PT, DPT, holds a Doctor of Physical Therapy from Midwestern University and is a board-certified orthopaedic clinical specialist. She is currently pursuing a Doctor of Education degree in Educational Leadership at the College of St. Mary, where she serves as an assistant professor. Dr. Somyoo strives to enhance healthcare with her continual pursuit of excellence in education and clinical practice.    You can connect with Nipa LinkedIn: https://www.linkedin.com/in/nipasomyoo  Instagram: nipasomyoopt Scholarnetics: www.scholarnetics.com/  Scholarnetics Beta Waitlist: bit.ly/scholarneticsbeta    In this episode, Nipa shared: How to transition into academia as a clinician Why safe healthcare starts in academia Why clinicians are leaving clinical care as early as during their professional degree program How to practice at the top of your license if still working in clinical care   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's episode features Tzvi Doran, DO Dr. Tzvi Doron is a board certified family physician, obesity physician, clinical lipidologist, and founder of Consonant Consulting. After residency, he served as the sole physician at a newly opened Federally Qualified Health Center (FQHC) branch in South Florida, where he helped grow the practice from scratch to a thriving practice in two years, providing much-needed care to the underserved. After building that infrastructure, he spent the next five and half years at Ro, one of the fastest growing healthcare startups in the U.S., where he served as their Chief Clinical Officer, helping them build from pre-revenue to a company valued at $7B. Dr. Doron's interests and expertise include digital health, men's and women's health, obesity and metabolic health, lipidology, and mental health. He is also keenly interested in spirituality and spiritual studies.   You can connect with Tzvi: LinkedIn: https://www.linkedin.com/in/tzvi-doron/  Follow his blog on Substack: https://tzvidoron.substack.com/  Website: https://consonantconsulting.com/    Key Takeaways The healthcare system is not created (or incentivized) to keep people healthy Why the US healthcare system is stretched and stressed What it looks like at the intersection of medicine and digital health in the startup space   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

This episode features Dr Ruth Vo, BND, MScHth(Edu), PhD Dr Ruth Vo is the Co-founder of Career Cliniq, Author and Australian Dietitian who is driven to help health professionals feel empowered and make sense of their evolving and interconnecting identities as they aim for a rewarding work life. She uses her years of experience managing complexity as a specialist hospital dietitian, the knowledge of a PhD in decision making and the wisdom gained from personally navigating the windy road of her career journey to enliven and enlarge others' vision of who they are and what they can achieve.   You can connect with Dr. Ruth Vo  LinkedIn: https://www.linkedin.com/in/drruthvo/  Stream Ahead Assessment: https://www.streamaheadax.com/  (Use BRANDY10 for 10% off) Newsletter: www.careercliniq.com 'Next Step Navigator' Course: https://nextstepnavigator.thinkific.com/?ref=41a6da  (Use BRANDY10 for 10% off) 'Your Next Career Step' Book: https://amzn.to/3SYrgki    Key Takeaways: Your career goals can change over time; in fact, it is completely normal Figuring out what's next takes deep work, and there are tools available Don't be afraid to bet on yourself   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

Today's episode features Jackie Boyle, PharmD, MBA   Jackie Boyle is a pharmacy educator by day and coaches pharmacists and pharmacies in a part-time capacity. She received her Doctor of Pharmacy from Northeast Ohio Medical University in 2012, MBA from University of Findlay in 2016, and Master and Bachelor degrees from THE Ohio State University (O-H!) She is highly involved in professional organizations including ASHP and AACP. Her main love is spending time with her husband and two daughters, Gianna and Giulia. In her free time, she loves spinning, yoga, and enjoying a warm cup of coffee.    You can connect with Jackie: LinkedIn: https://www.linkedin.com/in/jaclynboyle/  Website: https://www.jackieboylecoaching.com/    Key takeaways from this episode There are lots of roles that Pharmacists can do in healthcare with or without a Pharmacist title How to work collaboratively with your Pharmacist for safe medication management How to overcome some of the inherent Pharmacy challenges as a practicing clinician   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

Today's episode features Dana Strauss, DPT.   Dana Prommel Strauss is a value-based care, Medicare, and healthcare delivery policy and regulatory expert, as well as a doctor of physical therapy. She works on the public policy team of a large, publicly-traded healthcare organization. Her mission is to help advance innovative payment and care delivery models through shifting incentives and optimizing payer and provider alignment. She also believes physical therapists working at the top of their licenses in primary care settings offer a key value lever in risk-based payment models. She offers her perspectives in a small but quickly-growing newsletter called Timeless Autonomy.   You can connect with Dana on LinkedIn: https://www.linkedin.com/in/danastraussdpt/  Or find her newsletter here: https://www.timelessautonomy.com/subscribe  Key takeaways from this episode: What is value-based care (VBC)? Why you should care about VBC. How clinicians can get involved How those passionate about healthcare quality are naturals to move into VBC   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

Today's episode features Bryce Bowers, DO   Trigger Alert:  Podcast episode will dive into substance abuse, mental health struggles, and second chances   Dr. Bryce Bowers is a family medicine physician, currently in his last year of residency in Detroit, Michigan. He attended the Michigan State University College of Osteopathic Medicine in East Lansing, Michigan. Thereafter, he began his military career and intern year as a Lieutenant in the United States Navy at Naval Hospital Camp Pendleton. Returning home to Michigan to finish residency after serving his military commitment, he discovered a passion for physician wellness and burnout and now has created both a blog and a podcast known as "Badge of Burnout", aiming to help normalize and understand the unique mental health struggles physicians face. Dr. Bowers considers himself an entrepreneur, and is currently working on writing a book, launching a public speaking career, learning about investing and entering into physician coaching.   'Badge of Burnout' is trademarked by Bryce Bowers.  Used with permission.   You can connect with Bryce  LinkedIn: https://www.linkedin.com/in/bryce-bowers-d-o-b3018b252/  Website / Podcast: https://badgeofburnout.substack.com/     Episode Takeaways: Hitting rock bottom is not the end. Second chances are available and possible Setting boundaries is not just a good thing to do, it is critical to working in medicine. Before we are healthcare professionals, we are humans first.   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's episode features Adaira Landry, MD, MEd.  Adaira Landry, MD MEd is an Assistant Professor of Emergency Medicine at the Harvard Medical School and Brigham and Women's Hospital. Her academic interest focuses on mentorship of early career professionals. She has been awarded for her dedication to mentorship and education. Dr. Landry speaks nationally on mentor-mentee relationships and strategies for career development. She is a healthcare contributor for Forbes. She has published in Academic outlets such as  Nature, Science, New England Journal of Medicine and for the general public audience in Vogue, Teen Vogue, Harvard Business Review and Fast Company. She is currently co-authoring a book for early-career professionals to navigate the workplace, MicroSkills: Small Actions, Big Impact with Harper Collins. She is also a wife and a mother to 3 children. She hopes to raise her 3 children to understand and value the importance of supporting others in need.    You can connect with Dr. Landry:  LinkedIn: https://www.linkedin.com/in/adaira-landry-md-med-b6bb651a8/  Websites: https://www.writingincolor.org/; www.adairalandrymd.com  Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.    Micro Skills: Small Actions, Big Impact → https://amzn.to/47G8guK  Key Takeaways The magic is in the DMs [networking] The worst that can happen is you don't reach out and the answer would have been yes Don't wait to go after your dreams What does the closing of so many primary care clinics mean for our healthcare system?   Sponsors This episode is sponsored by Career Cliniq.  If you're wanting to make a career move and not sure which option is best, take the Career Cliniq Stream Ahead Career Assessment. It's the profile that I wish I had created first. Stream Ahead is thorough, comprehensive, and frankly, spot-on.  You can access the assessment here: https://www.streamaheadax.com/. Use the code: BRANDY10 for a 10% discount.   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!      

Today's episode features Jordana Rutigliano    Jordana is a licensed social worker with a specialization in leadership, management and entrepreneurship and received her Master's degree at Columbia University. Initially drawn to the social work profession for its commitment to social justice, equity and anti-oppression frameworks and then drawn to healthcare from a lifelong mission to help others, Jordana has spent the last 15+ years leading from within a variety of settings - social service nonprofits,  federally qualified health centers, managed care, local health departments, and venture-backed health and behavioral health startups.  Through her career, Jordana has honed her ClinOps chops in a number of areas including integrated primary and behavioral care models, clinical quality, health care compliance, revenue cycle, scaling clinical operations, effective clinical workforce management, cross-system partnership and value-based models. Jordana also teaches health policy and financial management to graduate level social workers and runs a career support, networking and coaching business to support individuals seeking career transformation, particularly in healthcare.   In her spare time, Jordana enjoys obsessing over her cats, being outside, and anything Star Wars.  You can connect with Jordana on LinkedIn: https://www.linkedin.com/in/jordana-rutigliano/  Highlights from this episode Jordana's journey into social work and working with underserved clients The challenges with working in mental health How to achieve better access to mental health services   Next Steps Ready to level up in your career?  Check out these helpful resources. --> https://www.definingpointcc.com/resources    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's guest is Julia "Jules" Biedrzycki, PT, DPT, CSPO   Jules is a Physical Therapist who exchanged her goniometer for a Kanban board on her quest to create products that restore autonomy of care back to patients, and their providers. She is passionate about advancing and innovating the professions of rehab sciences and is on a mission to bring visibility to individuals who have applied their clinical skills in non-traditional ways through her podcast, Beyond These Clinic Walls*.  You can connect with Jules on LinkedIn: https://www.linkedin.com/in/jules-biedrzycki-pt-dpt-72b775141/  *Beyond These Clinic Walls Curious to learn more about what other non-traditional rehab roles are out there? Make sure to check out Beyond These Clinic Walls - the podcast for non-traditional rehab professionals. Each episode features guests who have leveraged their clinical skills into non-traditional careers. Join Jules, Emma and Emily to hear the journeys, follow the career paths, and learn about the opportunities beyond these clinic walls.  You can find them at their website (linked in the bio) as well as LinkedIn and Instagram @BeyondTheseClinicWalls. Have a listen now on Spotify, Apple Podcasts, YouTube and anywhere else you may find a podcast.  Happy listening!   You can listen and subscribe to the podcast on your favorite podcast platform or connect on LinkedIn or the podcast website. Follow BTCW: LinkedIn Page: https://www.linkedin.com/company/beyond-these-clinic-walls-podcast/  Website: https://beyond-these-clinic-walls.podcastpage.io/    Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.  The Clinician Transition: https://www.linkedin.com/company/the-clinician-transition/about/  BTCW Episode with Raad Shebib: https://beyond-these-clinic-walls.podcastpage.io/episode/product-manager-a-raad-shebib  BTCW Episode (#7) with Brandy Wilkins: https://beyond-these-clinic-walls.podcastpage.io/episode/director-of-quality-risk-management-brandy-wilkins-pt-dpt-cphq   (See the BCTW Episode airing April 7, 2024 for the follow-up to this episode) Episode highlights: What exactly is product? Why having a clinician in a product role is beneficial How clinicians can transition into a product role How and why Jules started a podcast for clinicians who have taken non-traditional career paths   Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Next Steps Ready to level up in your career?  Check out these helpful resources. --> https://www.definingpointcc.com/resources    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's episode features Ahunna Freeman, PharmD, BCGP   Dr. Ahunna Freeman is a Nigerian American. She completed her undergraduate studies in Chemistry at The University of North Carolina at Asheville. She earned her Doctor of Pharmacy degree at Campbell University College of Pharmacy and Health Sciences in 2009. Ahunna began her career in pharmacy as a community pharmacist in one of the big box retail pharmacy giants. There, she fell in love with problem-solving using her skills and expertise. In 2014, Ahunna quit corporate America, opened Southside Discount Pharmacy with her husband, and began the journey of pharmacy ownership, preceptorship, and entrepreneurship. She is the president of Aligned Care LLC, a healthcare company that endorses a team-based approach to patient care in community practices. Aligned Care LLC provides consulting services to pharmacists and other healthcare providers as well as preventive care services for medical practices. Ahunna is an established trusted pillar of support for health and wellness in her virtual and in-person communities. She is passionate about preventive care, clinical services in community pharmacies, patient education/health literacy, and pharmacist-provider collaborations that provide real patient care solutions in community practices.    You can connect with Ahunna: LinkedIn: https://www.linkedin.com/in/ahunna-freeman-pharmd-bcgp-582a2a80/  Website: www.AlignedCareLLC.com or www.southsidediscountrx.com    Power gems shared on this episode: How a retail pharmacist shifted from treatment-based care to preventive care How to make a career shift and find joy in your work How to combat challenges with access to, and affordability of medications and how that affects community health How building a community is critical   Next Steps Ready to level up in your career?  Check out these helpful resources. --> https://www.definingpointcc.com/resources  Want to be a part of 'Kairos Conversations: The Inner Circle' for exclusive resources and more? Join the waitlist to express interest.   https://definingpointcc.ck.page/inner-circle-waitlist      Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

Today's Guest is Kirby P. Williams, MSN, PMHNP-BC Kirby P. Williams is a nurse practitioner who obtained psychiatric training and education from University of Virginia. Working as a mental health nurse practitioner since 2012 and enjoys mentoring and supporting future psychiatric nurse practitioners. From 2013-2022, she has worked in nursing academia in undergraduate and graduate level courses covering various mental health topics. As the owner of her private practice Beacon Behavioral Health and Consulting, she provides psychiatric services for adults. Her passion for mentoring and teaching psychiatric nurse practitioners, was the fuel to starting her professional development services for new grad and novice psychiatric nurse practitioners through her company The PMHNP Source, LLC. Through this business digital products and a membership community have been developed to help empower, guide and support psychiatric mental health nurse practitioners on their career journey.    You can connect with Kirby below. LinkedIn: https://linkedin.com/in/kirby-williams-msn-pmhnp-bc-9aa46722    Instagram: https://instagram.com/yourpmhnpmentor?igshid=MmJiY2I4NDBkZg==  Linktree: https://linktr.ee/yourpmhnpmentor    Next Steps Ready to level up in your career?  Check out these helpful resources. --> https://www.definingpointcc.com/resources  Want to be a part of 'Kairos Conversations: The Inner Circle' for exclusive resources and more? Join the waitlist to express interest.   https://definingpointcc.ck.page/inner-circle-waitlist      Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's guest is Elizabeth Batchelor Elizabeth "Liz" Batchelor is a stage 3b rectal cancer survivor, cancer free for over 2 years. Diagnosed at age 33, she faced unique challenges of having to endure a very serious diagnosis with a rigorous treatment schedule and navigating a complex medical system while also working full time as a single mom of two boys.  Elizabeth combines her prior history in the provider side of the medical system with her personal experience to advocate for improved patient experiences.   You can connect with Elizabeth on LinkedIn: https://www.linkedin.com/in/elizabeth-batchelor-ucf/    Next Steps Ready to level up in your career?  Check out these helpful resources. --> https://www.definingpointcc.com/resources  Want to be a part of 'Kairos Conversations: The Inner Circle' for exclusive resources and more? Join the waitlist to express interest.   https://definingpointcc.ck.page/inner-circle-waitlist    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

Today's episode features Cody Quinlan, PT, DPT, COS-C, CPHQ, SSGB for Part 2 of our conversation.  Check out part 1 in Episode 21.   Cody Quinlan is a dedicated and innovative Home Health Physical Therapist with over 12 years of diverse experience across various facets of healthcare. Recognized for a steadfast commitment to enhancing patient experiences, he has successfully navigated roles such as Regional Director of Quality, Board Director of Outcomes, Advisory Board Member, Home Health Physical Therapist, and Clinical Artificial Intelligence Specialist.  His expertise extends to areas such as Value-Based Purchasing, OASIS-E, Home Healthcare, Physical Therapy, Healthtech and Performance/Process Improvement and aligns with his professional certifications, including the COS-C, Certified Professional in Healthcare Quality (CPHQ), and Six Sigma Green Belt Certification.  Eager to continue his professional growth, Cody has stepped into the field of AI and currently acts as the Head of Clinical Innovation responsible for driving the clinical initiatives of the business. His focus remains on improving healthcare delivery and fostering optimal services for both organizations and patients. Connect with Cody on LinkedIn: https://www.linkedin.com/in/homehealthpt/    Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.  Books mentioned: "How to Win Friends and Influence People" - Dale Carnegie https://amzn.to/48NWAag    Next Steps Ready to level up in your career?  Check out these helpful resources. --> https://www.definingpointcc.com/resources  Want to be a part of 'Kairos Conversations: The Inner Circle' for exclusive resources and more? Join the waitlist to express interest.   https://definingpointcc.ck.page/inner-circle-waitlist      Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

Today's episode features Cody Quinlan, PT, DPT, COS-C, CPHQ, SSGB   Cody Quinlan is a dedicated and innovative Home Health Physical Therapist with over 12 years of diverse experience across various facets of healthcare. Recognized for a steadfast commitment to enhancing patient experiences, he has successfully navigated roles such as Regional Director of Quality, Board Director of Outcomes, Advisory Board Member, Home Health Physical Therapist, and Clinical Artificial Intelligence Specialist.  His expertise extends to areas such as Value-Based Purchasing, OASIS-E, Home Healthcare, Physical Therapy, Healthtech and Performance/Process Improvement and aligns with his professional certifications, including the COS-C, Certified Professional in Healthcare Quality (CPHQ), and Six Sigma Green Belt Certification.  Eager to continue his professional growth, Cody has stepped into the field of AI and currently acts as the Head of Clinical Innovation responsible for driving the clinical initiatives of the business. His focus remains on improving healthcare delivery and fostering optimal services for both organizations and patients. Connect with Cody on LinkedIn: https://www.linkedin.com/in/homehealthpt/    Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.  Humans in Healthcare: https://humansinhealthcare.circle.so/home  Books mentioned: "How to Win Friends and Influence People" - Dale Carnegie https://amzn.to/48NWAag    Next Steps New to this journey? Check out free resources available here: https://www.definingpointcc.com/free-resources  Ready to level up in your career?  This course is for you --> https://www.definingpointcc.com/courses  Looking for consultative services to help your teams improve clinical processes? Schedule a call here: www.definingpointcc.com/consults    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!              

Today's episode features Oneika Griffin Webb, MS, BSN, RN   Oneika Griffin Webb is the Founder and Chief Quality Officer of QAPI Consulting, LLC™.  Her mission is to utilize her knowledge and expertise to help Medicare Certified Home Health Agencies prioritize Quality by developing structured processes that will improve performance gaps; sustain quality and performance improvement related to patient care, safety, and health outcomes; and learn how to navigate the uncertainty of Home Health Value Based Purchasing (HHVBP) and mitigate the risk of a negative payment adjustment. She has worked with Home Health agencies on the local and national level, which has provided her with a deep insight into the day-to-day challenges and complexities of the industry.    Prior to becoming an entrepreneur, Oneika worked in the Home Health industry for over 30 years. She started out as a field RN Case Manager providing quality care to the patients that she served. She entered the quality space over 20 years ago and quickly realized that she enjoyed using her clinical skills in a different capacity. She has a background in Home Health leadership, education, and quality improvement. She also had the privilege of publishing more than forty Home Care nursing skills that supported nursing education worldwide.   You can connect with Oneika  Email at: [email protected]  Website: https://www.qapiconsulting.com/ Linkedin: https://www.linkedin.com/in/oneika-griffin-webb-ms-bsn-rn-676b86278  Instagram - @qapiconsulting   Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.  Humans In Healthcare:  https://humansinhealthcare.circle.so/home    Next Steps New to this journey? Check out free resources available here: https://www.definingpointcc.com/free-resources  Ready to level up in your career?  This course is for you --> https://www.definingpointcc.com/courses  Looking for consultative services to help your teams improve clinical processes? Schedule a call here: www.definingpointcc.com/consults    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Enjoy Part 2 of the conversation with Tareka Wheeler, PMP.   [If you missed Part 1, listen to Episode # 18.]   Known to speak from the heart with a dash of sassy, Tareka Wheeler is an effective thought-provoking storyteller, who uses her own personal and professional journey to teach and empower others.  Whether she is teaching organizations how to develop a strategic plan or is presenting to professionals on how to advance in their careers without sacrificing work-life harmony, Tareka brings energy, vision, and wisdom to every conversation so individuals can walk in their authentic power and begin to see countless opportunities to evolve.   With a career that spans nearly 20 years, Tareka is a distinguished expert in program and project management and is a Career & Work-life Strategist. Leveraging many core project management principles and methods, she has worked alongside Fortune 400 and 500 companies, federal agencies, and non-profits to deliver impactful outcomes in public health, strategic communications and information technology.    Tareka earned her bachelor's from St. Edward's University in Organizational Communication and has her PMP®.   You can connect with Tareka Wheeler on LinkedIn: https://www.linkedin.com/in/tareka-wheeler-pmp/   Next Steps New to this journey? Check out free resources available here: https://www.definingpointcc.com/free-resources  Ready to level up in your career?  This course is for you --> https://www.definingpointcc.com/courses  Looking for consultative services to help your teams improve clinical processes? Schedule a call here: www.definingpointcc.com/consults    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's episode features Tareka Wheeler, PMP   Known to speak from the heart with a dash of sassy, Tareka Wheeler is an effective thought-provoking storyteller, who uses her own personal and professional journey to teach and empower others.  Whether she is teaching organizations how to develop a strategic plan or is presenting to professionals on how to advance in their careers without sacrificing work-life harmony, Tareka brings energy, vision, and wisdom to every conversation so individuals can walk in their authentic power and begin to see countless opportunities to evolve.   With a career that spans nearly 20 years, Tareka is a distinguished expert in program and project management and is a Career & Work-life Strategist. Leveraging many core project management principles and methods, she has worked alongside Fortune 400 and 500 companies, federal agencies, and non-profits to deliver impactful outcomes in public health, strategic communications and information technology.    Tareka earned her bachelor's from St. Edward's University in Organizational Communication and has her PMP®.   You can connect with Tareka Wheeler on LinkedIn: https://www.linkedin.com/in/tareka-wheeler-pmp/   Next Steps New to this journey? Check out free resources available here: https://www.definingpointcc.com/free-resources  Ready to level up in your career?  This course is for you --> https://www.definingpointcc.com/courses  Looking for consultative services to help your teams improve clinical processes? Schedule a call here: www.definingpointcc.com/consults    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Enjoy this Bonus Episode!   Next Steps New to this journey? Check out free resources available here: https://www.definingpointcc.com/free-resources  Ready to level up in your career?  This course is for you --> https://www.definingpointcc.com/courses  Looking for consultative services to help your teams improve clinical processes? Schedule a call here: www.definingpointcc.com/consults    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

Today's episode features Jennifer Lapierre, MS, OTR/L. Jennifer (Jen) Lapierre is an Occupational Therapist by training and current Program Coordinator in the healthcare quality space. She graduated in 2018 with a Master's in Occupational Therapy and has clinical experience in skilled nursing, acute care, and paediatrics. Since leaving the clinical work environment, she has developed a passion for helping others feel less alone during their career transition. She is from Albany, NY and currently resides in Chicago, IL.  You can connect with Jen on LinkedIn: https://www.linkedin.com/in/jennifer-lapierre-ms-otr-l-146313153/    Next Steps New to this journey? Check out free resources available here: https://www.definingpointcc.com/free-resources  Ready to level up in your career?  This course is for you --> https://www.definingpointcc.com/courses  Looking for consultative services to help your teams improve clinical processes? Schedule a call here: www.definingpointcc.com/consults    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

 This episode features Jessica Merino, DPT. Jessica Merino is a Physical Therapist who recently pivoted out of direct patient care and into healthcare performance improvement. In prior roles, she worked in acute care, acute rehab, school based, home health pediatrics, telehealth and digital health. She found herself bouncing from setting to setting as she yearned for continued growth and also "building her toolbox" of skills. She is currently in a full-time non-clinical job at a non-profit organization where she uses her clinical skills to assess performance improvement opportunities in a home care agency. The road to pivoting to a non-clinical position took a lot of self-reflecting and rejections, however - she feels deep in her soul that this new job came at the right time and with the right team, and for that she is grateful. You can connect with Jessica on LinkedIn: https://www.linkedin.com/in/jessicamerino1/    Free Resources Find free resources to help you in your journey on my website: https://www.definingpointcc.com/free-resources    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!      

This episode features Kate Cozart, PharmD Dr. Kate Cozart is a primary care pharmacist, educator, author, and well-being advocate. In her "day job" she works as a Clinical Pharmacist Practitioner in Primary Care and Chair of Preceptor Development/Teaching and Learning for her local healthcare system. Her passion for the topics of impostor syndrome, the inner critic, and psychological safety has led to numerous speaking events for national organizations and healthcare sites in the world of pharmacy over the past few years. This year she co-authored the international bestseller Things I Wish I Knew, contributing a chapter focusing on Taming the Inner Critic, and also launched her passion project, The Confident Provider Academy, a 6-week course designed to help us rediscover our confidence and hope again. Connect with Kate on LinkedIn: https://www.linkedin.com/in/katecozart-med-pharmd-bcps-bcgp-bcacp/  Visit her website: www.theresilientpharmd.com Find her new book on Amazon: https://amzn.to/422rIB0    Resources Shared The following resources were shared on today's episode.  Links included may be affiliate for the host or guest.  Soundtracks: The Surprising Solution to Overthinking (Overcome Toxic Thought Patterns and Take Control of Your Mindset)    https://amzn.to/4aXm7zH      Unlocking Your Authentic Self: Overcoming Impostor Syndrome, Enhancing Self-confidence, and Banishing Self-doubt           https://amzn.to/3RX4vLQ    Compassionomics: The Revolutionary Scientific Evidence That Caring Makes a Difference   https://amzn.to/4aXqAm3     Free Resources Find free resources to help you in your journey on my website: https://www.definingpointcc.com/free-resources      Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

 This episode features Jaime Cozine. Jaime Cozine, PT, DPT, OCS holds a physical therapy operations role in the healthcare tech industry.  Jaime applies her broad perspective of the continuum of care and a passion for quality healthcare administration while balancing people management, stakeholder management, and program development in her new non-clinical role.   Jaime has experience in multiple hospital-based settings ranging from acute care bedside to outpatient rehabilitation.  She attended graduate school at the University of Scranton in PA and has her doctorate in physical therapy from Rutgers University in NJ. She is a certified orthopaedic specialist as well and holds a certificate of competency in vestibular rehabilitation. Jaime has acted in various supplementary roles including as an APTA Certified Clinical Instructor, Center Coordinator of Clinical Education, Aquatic Therapist with a focus on Chronic/ Persistent Pain, College Professor in The Dept of Science and Engineering, Lead Physical Therapist, and Quality Assurance Reviewer.       Jaime's goal is to reach other PTs who are expressing interest in roles outside of the clinic and to show them inspiration and hope.    You can connect with Jaime on LinkedIn at: https://www.linkedin.com/in/jaime-cozine-47627130/    Free Resources Find free resources to help you in your journey on my website: https://www.definingpointcc.com/free-resources      Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

 This episode features Amy Story, PA-C. "The only way to it is through it" - Amy Story Amy Story is a Physician Assistant turned health tech startup generalist. After spending 7 years in direct patient care between GI and mental health, she transitioned to supporting health tech companies through a range of roles including operations, product, and community. She is passionate about bringing more clinical voices to the table of health tech and beyond and is an advocate of the many transferable skills of the clinician, both in and outside of the clinic walls. She recently launched a new venture called Humans in Healthcare, starting with a newsletter sharing the stories and lived experiences of healthcare professionals, patients, and caregivers and building toward the launch of a curated community soon. She lives in Arizona with her husband and 2 kids and enjoys hiking and exploring and also, a bit of nothing.   To stay connected with Amy, you can find her on LinkedIn and subscribe to her newsletter Humans in Healthcare.     Links: https://humansinhealthcare.beehiiv.com/ https://humansinhealthcare.io/ https://www.linkedin.com/in/storyamy/   Free Resources Find free resources to help you in your journey on my website: https://www.definingpointcc.com/free-resources      Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!    

This episode features  Alana Nash, PT, DPT.  Alana shares what it's like being in the middle of the journey. Alana Nash is a physical therapist experienced in the outpatient setting working with orthopedic and oncology populations. Working as a physical therapist in combination with her background in Exercise Science has sparked an interest in population health and chronic disease prevention. She hopes to improve the patient experience by making positive changes to the current healthcare model. You can connect with Alana on LinkedIn at https://www.linkedin.com/in/alana-nash-pt-dpt-90580b138/    Free Resources Find free resources to help you in your journey on my website: https://www.definingpointcc.com/free-resources       Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

On this episode, I share my journey into healthcare quality. Brandy Wilkins, DPT, CPHQ is a Healthcare Quality Consultant specializing in helping clinicians find their path, or defining point, through one-on-one career coaching, group workshops, resume formatting, practice interviewing, and providing support once you land your dream job. She also helps healthcare leaders with process improvement initiatives to improve the patient experience and reduce preventable harm.   Free Resources Find free resources to help you in your journey on my website: https://www.definingpointcc.com/free-resources    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc    Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

This episode features  Brittney Costello, CSSBB, CPHQ. Brittney has a variety of quality and risk experience in various healthcare settings, from multi-speciality offices to acute care. She has worked in numerous roles including performance improvement, risk, and accreditation, and she is certified as a Six Sigma Black Belt by the American Society of Quality. She earned her master's degree in business administration and is a Certified Professional in Healthcare Quality (CPHQ) from the National Association for Healthcare Quality.   You can connect with Brittney on LinkedIn at: https://www.linkedin.com/in/brittney-costello/    Free Resources Find free resources to help you in your journey on my website: https://www.definingpointcc.com/free-resources       Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!  

This episode features  Dawn Hayes, PT, Ph.D.   Dr. Dawn Hayes has been a Physical Therapist for 33 years with experience in acute care, inpatient rehabilitation, home health, and academia. She received her Ph'D in Exercise Science along with a gerontology graduate certificate in 2007. Her career expanded to academia and then back to a corporate healthcare environment where she is now a Manager of Oncology Quality and Accreditation. Her role is multi-faceted, utilizing expertise in the areas of quality, research, accreditation, and clinical support.     Free Resources Find free resources to help you in your journey on my website: https://www.definingpointcc.com/free-resources    Stay Connected Find me on: LinkedIn: https://www.linkedin.com/in/brandydpt/  Facebook: https://www.facebook.com/definingpointcc/  YouTube: https://www.youtube.com/@definingpointcc      Share This Episode If you enjoyed this episode and know a friend or colleague who would benefit from listening too, please share it with them! Your friend will be glad you did... and so will I!