92. Use These Exact Phrases to Powerfully Address Client Objections

A lot of times, when we look for advice from our mentors, coaches, and leaders about the right things to say to a client who is interested, almost there, but not quite. What if you can hear the mentor's side of that conversation as it happens? In this episode of What's Working Now? Katie presents another real life example of a recorded live coaching session with Sara Allred. They talk about Sara's client and how to address client hesitation and objection. These are recordings from Katie's side of the conversation via a walkie talkie app (Voxer).  Key Takeaways from this episode:What is this episode for, and how do we use it in real life?Notes for client session: Identifying the approach and creating a deadline.  Help the client identify the direction they want to take Help the client figure out who is the right fit for them.Help define what's holding the client's decision.Demonstrate non-neediness/non-desperation by giving supportSupporting the researchAcknowledging the fact that there are competitorsStand in confidence of your specializationPresent what it means for the clients to get their service.Something outside of work that has meaning and significance.Share a case study or client testimonialGo for the ask:If everything checks out, when would you like to get started? Don't sell: Identify their problem and help them solve that problem, and determine if you are moving forward or moving on. About Sarah Allred: Sarah is a Marketing to Women EXPERT, International Speaker, 12-Hour Workweek Creator, Business Coach, Podcaster, Cheerleader-Woman, Educator, Mother of 4, Latter-day Saint, and Salsa connoisseur. She is also an Avid Reader, Professional Extractor of her Clients genius, Band Nerd, Doctor's Wife, skiier wanna-be-but-trying, Harry Potter expert, board game hoarder, and queen of homemade pizza to my family of 6 + a Pup (Dexter). Connect with Sarah Allred:Website: https://sarahgracelive.com/ About Katie Richardson:Katie, once a girl who just liked to have fun, transformed into a globally recognized designer and entrepreneur. With expertise in woodworking, welding, drawing, and sewing, she crafted her own path. Despite initial doubts and imposter syndrome, Katie defied expectations by establishing Puj, a business that now boasts its products in 2,000 US stores and 26 countries, delighting over 1 million customers worldwide. Her greatest aspiration is to inspire women across the globe. Renowned shows like the Ellen Degeneres Show, Rachael Ray Show, Today Show, and Entrepreneur Magazine have featured her, while influential figures like Martha Stewart, Matt Damon, Camilla Alves, Mario Lopez, Robert Downey Jr., Kourtney Kardashian, Bill & Giuliana Rancic, and Pam Beesley have embraced her products. Today, Katie is a coach, mother of four, wife, author, and powerful speaker. To connect with Katie: Website: https://katierichardson.com/ Katie's Case Studies: https://now.katierichardson.com/casestudyLinkedIn: https://www.linkedin.com/in/katie-richardson-creator Apple Podcasts: https://podcasts.apple.com/us/podcast/whats-working-now/id1515291698BuzzSprout: https://www.buzzsprout.com/1847280Spotify: https://open.spotify.com/show/2kV8cL7eTZ70UAXMOtcBbr