93. Automation Is Not the End Game of RPA

Unlocking the Value of a Digital Labor Source . All too often, emerging technology fails to transform an organization because it is not fully understood and/or fully applied. This definitely applies to Robotic Process Automation, as many companies miss the overall value proposition of a digital workforce. On this podcast, Brad Hairston talks with Gary Smith, a sales strategy leader and longtime RPA practitioner at Blue Prism, who sheds light on the core misperception about RPA and how we can correct it. . Here’s what we talked with Gary about:  * The biggest myth about RPA and why it’s so problematic * The shortcomings of human labor that digital labor can mitigate * What is keeping most companies from viewing the digital workforce as an alternative labor source * How the pandemic changed perceptions about RPA * Major challenges/crises companies are facing where digital labor could make a difference * How to fully debunk the myth that RPA is all about automation * Examples of companies committed to transforming the division of labor within their organizations . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!