93: The 5 Levels of Leadership

In this Episode of the How of Car Washing, David and Henry discuss the challenges of leadership in the car wash environment and the characteristics of good leaders. David and Henry use excerpts the book from John C. Maxwell, “How Successful People Lead.” David and Henry talk about the 5 Levels and how owner and managers should focus on the essential elements of leadership and how leadership training and development always creates the best performing teams.