95% OF BUSINESS PROBLEMS AREN’T PEOPLE PROBLEMS. They’re PROCESS problems Featuring Kasandra Murray episode artwork

EPISODE · Jun 8, 2026 · 27 MIN

95% OF BUSINESS PROBLEMS AREN’T PEOPLE PROBLEMS. They’re PROCESS problems Featuring Kasandra Murray

from Pull the Chute - Grow your People, Grow your Company Podcast · host Kevin MacLeod

Send us Fan MailWhat if the biggest problem in your business… isn’t your people?In this podcast episode, business consultant Kasandra Murray shared a powerful perspective:95% of business issues are process-related—not people-related.Instead of asking:❌ “Who made the mistake?”Ask:✅ “What process failed?”Because when systems are unclear, training is inconsistent, and communication is fragmented, even great employees struggle.One of the biggest takeaways?✨ Marketing can bring people in—but operations determine whether they stay.As Kasandra said:“Marketing talks the talk. Operations walk the walk.”If your business feels like constant firefighting 🔥, high turnover, or daily chaos, it might be time to pause and evaluate your systems.

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Send us Fan Mail What if the biggest problem in your business… isn’t your people? In this podcast episode, business consultant Kasandra Murray shared a powerful perspective: 95% of business issues are process-related—not people-related. Instead of asking: ❌ “Who made the mistake?” Ask: ✅ “What process failed?” Because when systems are unclear, training is inconsistent, and communication is fragmented, even great employees struggle. One of the biggest takeaways? ✨ Marketing can bring pe...

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95% OF BUSINESS PROBLEMS AREN’T PEOPLE PROBLEMS. They’re PROCESS problems Featuring Kasandra Murray

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