96. Meet Your New Digital Expert, CLEVVA

What this episode covers

On this podcast, Brad Hairston talks with Ryan Falkenberg, Co-Founder and CEO of CLEVVA, who explains how their front office digital experts are capable and competent enough to offer a level of customer experience that historically could only be provided by a human expert. . Here’s what we talked with Ryan about: * How the CLEVVA front office digital expert functions * How CLEVVA digital experts work with chatbots * How CLEVVA front office digital experts are built * The advanced capabilities CLEVVA utilizes * Benefits realized from front office digital experts * Industry penetration by CLEVVA * How CLEVVA and Blue Prism are partnering * An example of CLEVVA and Blue Prism combining to solve a customer pain point * What the future looks like for CLEVVA digital experts . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

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Frequently Asked Questions

How long is this episode of Transform NOW?

This episode is 33 minutes long.

When was this Transform NOW episode published?

This episode was published on July 7, 2021.

What is this episode about?

On this podcast, Brad Hairston talks with Ryan Falkenberg, Co-Founder and CEO of CLEVVA, who explains how their front office digital experts are capable and competent enough to offer a level of customer experience that historically could only be...

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