99 - Advice on Building a Strategic and Productive Ops Team | Sean Lane, VP of Field Operations, Drift

It's 2022 and we know that Operations is a critical part of your organization that works cross-functionally to support revenue, marketing, and sales teams. We also know that ops can no longer be a team of one for growing companies. So how can we be sure that we are creating a foundation to grow and support these dynamic operations roles? In this week's episode, we're joined by the Vice President of Field Operations at Drift and host of the Operations Podcast, Sean Lane, who takes us through everything from planning, structuring, and operationalizing an operations team. Sean condenses his years of experience in and around the customer funnel and how he built his field operations team at Drift into 40 minutes of tried and true insights to help your organization build a tactical operations team that is aligned to your business goals. Be sure to follow Sean on LinkedIn too!