A chat about tutoring and a coffee: Customer service

Our reputation is so important when we start tutoring. I believe it starts so long before we find our first student by being helpful.At the end of the day we are all very ego-centric, it is a quality that seems to make us human. So, we need to present ourselves with helpfulness as our go to first thought. What can I offer today that someone might find helpful? Here is a book I read that you might find interesting. Here is a website that might be helpful. Would this technique help your child with...Smile and make them feel seen and appreciated, not just like an inconvenience who has signed up and now has to be delt with (yawn)We all have stories to tell, good and bad but think about these as you grow your tutoring business, which do you want to model yourself on. What do you want to be known for.Often it is the smallest of details that make the biggest difference like taking your shoes off as you go into someone's home, or asking how their week has been.Stop and see them as a person. As cliche as it sounds: treat others as you would like to be treated yourself