A felicidade do cliente: o que é e como alcançá-la?
from Papo de Marketing Hosted by Thel Augusto Monteiro | Hygino Belli
O que significa a felicidade do cliente? E por que isto é importante? Está relacionado, mas não é sinônimo de satisfação, encantamento ou lealdade do cliente. E, embora pareça um pouco abstrato, a felicidade do cliente é, na verdade, um elemento mensurável do atendimento ao cliente. Neste episódio, falaremos mais sobre a importância da felicidade do cliente, juntamente com as etapas que você pode seguir para manter seus clientes felizes em sua empresa.
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This episode is 16 minutes long.
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This episode was published on May 14, 2023.
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