A Four-Step Process for Approaching Emotional Conversations
from Conversations About Conversations
In this episode of Conversations About Conversations, I share my four-step process for generating successful outcomes when you're talking with someone who is emotional. Listen to the episode to learn how I do it. I give a detailed example of how I talked my client "off the ledge" when his candidate lost the presidential election. (To be clear, he was not literally on a ledge. He was using the term figuratively.) ….. Read Conversations: How to Manage Your Business Relationships One Conversation at a Time http://bit.ly/ConversationsOnAmazon ….. Conversations About Conversations – Episode 151 CONTACT [email protected] #conversationsaboutconversations
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