A to-the-trade approach to DTC sofas: How Benchmade Modern breaks the rules

Like many direct-to-consumer companies, Benchmade Modern takes out ads on Instagram and sells its sofas online. But unlike most of its competitors, the company is based out of a US manufacturing group—Artisant Lane, the owner of Lee Industries and American Leather. President Dan Campbell is also an unlikely DTC leader—he’s not a silicon valley entrepreneur, but a 17-year veteran of Holly Hunt.  On this episode of the podcast, Campbell speaks with host Dennis Scully about how the lessons he learned from the trade apply to the direct-to-consumer world, why gray sofas are over, and why customers care more about design than lead times.This episode is sponsored by Ernesta and Hickory ChairLINKSBenchmade ModernDennis ScullyBusiness of Home