A Workaround Is an Unpaid Process Designer | When a Workaround Hides the Real Process

A process may appear reliable because an operator is quietly compensating for poor layout, unreliable information or an awkward sequence.---------------------In this episode, Machines With a Human Purpose examines the difference between a process that works by design and one that works because someone has learned how to rescue it.---------------------The central observation question is simple:What do you do here that is not written down?---------------------We consider how to record the answer without blaming the operator, why undocumented action deserves investigation and why a workaround should not automatically be celebrated, formalised or condemned.---------------------For engineers, creators and curious minds exploring technology through one essential question: not only what can we build, but what should we build?---------------------Stay Tuned…Regards, Top VoiceMaido & Kon'nichiwa min'na! 👶🏻🧑🏻‍🦱👩🏻‍🦳Wie Geht's guys? Mir geht's gut!!! ✌️🤘🙌#IndustrialEngineering #ProcessDesign #HumanCenteredDesign #Automation