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Accelerating Disaster: Toyota's $2 Billion Customer Oversight episode artwork

Aug 26, 2024 8 min

Accelerating Disaster: Toyota's $2 Billion Customer Oversight

from Your Customer Is Speaking Up!

Buckle up for a wild ride through Toyota's recall crisis! In this eye-opening episode, we dive deep into how the automotive giant's decision to ignore customer complaints led to a $2 billion nightmare. Discover how a few ignored voices snowballed into a PR disaster, and learn the crucial lessons every business needs to hear. Plus, we introduce you to OhMyCustomer, our game-changing AI-powered social listening tool that could have saved Toyota billions. Don't let your business make the same mistake – tune in to 'Your Customer is Speaking Up' and learn how to keep your ear to the ground with OhMyCustomer.com. Your customers are talking. Are you listening?

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Accelerating Disaster: Toyota's $2 Billion Customer Oversight

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This episode is 8 minutes long.

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This episode was published on August 26, 2024.

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