Achieving Patient-Centered Excellence Through Process Improvement

Episode 753 of the Healthcare IT Today Interviews podcast, hosted by John Lynn, titled "Achieving Patient-Centered Excellence Through Process Improvement" was published on November 26, 2025 and runs 25 minutes.

November 26, 2025 ·25m · Healthcare IT Today Interviews

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Summary

Thibodaux Regional Health System, a Louisiana health system with both a hospital and clinics, has focused on process improvement to pursue what they call “patient-centered excellence.” In this video, CEO Greg Stock and CIO Bryan Samaha talk about their use of the MEDITECH EHR and how they are reducing errors and improving clinical quality.Advantages they cite for MEDITECH include the balance between a relatively low operating cost and proven results, as well as the ability to maintain their own autonomy over their EHR without being at the mercy of another health system. The latter advantage allows them to maintain control over downtime, updates, the flexibility of the EHR, and other operations. Stock refers to the partnership as a “marriage between a hospital and an IT system,” which now spans 24 years.Learn more about Thibodaux Regional Health System: https://www.thibodaux.com/Learn more about MEDITECH: https://ehr.meditech.com/

Episode Description

Thibodaux Regional Health System, a Louisiana health system with both a hospital and clinics, has focused on process improvement to pursue what they call “patient-centered excellence.” In this video, CEO Greg Stock and CIO Bryan Samaha talk about their use of the MEDITECH EHR and how they are reducing errors and improving clinical quality.

Advantages they cite for MEDITECH include the balance between a relatively low operating cost and proven results, as well as the ability to maintain their own autonomy over their EHR without being at the mercy of another health system. The latter advantage allows them to maintain control over downtime, updates, the flexibility of the EHR, and other operations. Stock refers to the partnership as a “marriage between a hospital and an IT system,” which now spans 24 years.

Learn more about Thibodaux Regional Health System: https://www.thibodaux.com/

Learn more about MEDITECH: https://ehr.meditech.com/

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