Advancing the Patient Experience in Children’s Healthcare

Hope Brown joins the Healthcare Experience Matters Podcast this week to share her thoughts on what it takes to advance the patient experience in pediatric care.  On today’s discussion, we learn about some key challenges that exist when it comes to providing excellent patient experiences for children. Hope currently serves as Director of Patient Experience with Children’s Hospital and Medical Center – Omaha in Nebraska. Learn more: https://healthcareexperience.org/childrens-healthcare/