Age-Friendly Care: Looking Beyond the Diagnosis

Every patient has a different definition of what matters most. The challenge is making sure their care reflects it. In this episode of Home Health Revealed, Hannah Vale sits down with Raianne Melton, Senior Director of Clinical Services at Axxess, to discuss the Age-Friendly Care framework and how it helps home health and hospice providers deliver more personalized, patient-centered care. Drawing from both her clinical expertise and her own personal health journey, Raianne shares why understanding a patient's priorities can change the entire care experience. Together, Hannah and Raianne explore the four pillars of Age-Friendly Care: What Matters Most, Medication, Mentation, and Mobility. They also discuss practical ways agencies can incorporate these principles into everyday care, improve patient engagement, support quality outcomes, and strengthen collaboration across care teams. Whether you're a clinical leader, agency executive, compliance professional, or frontline clinician, this conversation offers practical ideas for putting patients at the center of every care decision. Chapters (00:00:03) - Hospice and Palliative Care Leader Raeanne Melton(00:01:44) - Honorizing the Seafood Industry(00:02:51) - Americans talk about the time change(00:05:52) - One Woman's Fight Against Breast Cancer(00:10:05) - Hospice Care's 4M Age Friendly Care(00:13:23) - Age-Friendly Care: The 4M's(00:23:00) - Palliative Hospice CAHPS Survey(00:30:51) - Hospice and Home Health: What We Need to Do to(00:38:44) - Home Health Leaders on the Hospice Conference(00:43:24) - Ray Melton on the Future of Hospice Care