Agency Nurses and the Patient Experience

Episode 34 of the Healthcare Experience Matters podcast, hosted by Healthcare Experience Foundation, titled "Agency Nurses and the Patient Experience" was published on February 24, 2022 and runs 22 minutes.

February 24, 2022 ·22m · Healthcare Experience Matters

0:00 / 0:00

Summary

Today’s episode of the Healthcare Experience Matters Podcast is a discussion about agency nurses and the patient experience with Dianna D. Knight, MSN, RN, NEA-BC. “The Great Resignation” and staff turnover are on everyone’s mind right now in many different industries. Healthcare is also being greatly impacted. It’s important to be mindful of the way these challenges might impact the patient experience. Dianna is Executive Director of Patient and Family Experience and Acute Care Nursing Services at WakeMed Health and Hospitals in Raleigh, North Carolina. Learn more: https://healthcareexperience.org/agency-nurses/

Episode Description

Today’s episode of the Healthcare Experience Matters Podcast is a discussion about agency nurses and the patient experience with Dianna D. Knight, MSN, RN, NEA-BC.

“The Great Resignation” and staff turnover are on everyone’s mind right now in many different industries. Healthcare is also being greatly impacted. It’s important to be mindful of the way these challenges might impact the patient experience.

Dianna is Executive Director of Patient and Family Experience and Acute Care Nursing Services at WakeMed Health and Hospitals in Raleigh, North Carolina.

Learn more: https://healthcareexperience.org/agency-nurses/

Share this episode

Similar Episodes

Your Pipeline Isn't Empty. It's Frozen. Here's Why Hospital Deals Stall | E.10

Apr 10, 2026 ·13m

The Evolution of Value Selling to Decision Led Selling | E.9

Apr 3, 2026 ·14m

Fluent in Healthcare | E.8

Mar 29, 2026 ·18m

The Invisible Work Behind Executive Healthcare Sales | E.7

Mar 19, 2026 ·23m

Ep. 158 Anti-Inflammatory Foods Made Simple for Busy Moms

Feb 9, 2026 ·11m

Ep. 157 Why You’re Doing Everything Right and Still Not Losing Weight

Feb 5, 2026 ·19m

Similar Podcasts

The Amplify OT Podcast Clarice Grote, MS, OTR/L The Amplify OT Podcast is your go-to show for making sense of healthcare policy, advocacy, and reimbursement in occupational therapy. Hosted by Clarice Grote—occupational therapist, founder of Amplify OT, and self-proclaimed policy nerd who actually enjoys reading the long documents most people avoid—this podcast breaks down complex systems so you can navigate them with confidence.No matter where you are in your occupational therapy journey—student, new grad, educator, or experienced clinician—you belong here as an important part of our OT Amplifier community. Each episode is designed to empower you with the knowledge and tools you need to understand how policy impacts your practice, your patients, and the future of the profession.The work you do matters. Your voice matters. And advocacy isn’t just possible—it’s powerful. So let’s get started—because change starts here. The Reverse Mullet Healthcare Podcast BP2 Health Ellen Brown, Justin Politi, and Dave Pavlik bring their 90 collective years of healthcare experience to BP2 Health where they're on a mission to effect real change in the industry. Connect with BP2 Health Here: https://bp2health.com/contact/ Everyone Hates Healthcare Podcast Everyone Hates Healthcare For many people today, healthcare feels like we’re behind enemy lines. The system is geared to take care of us, but why do we feel like we’re in it alone? Every week Michael Swartz (@mrfixhealthcare) interviews guests that share their experiences about healthcare. The stories reveal the shocking reality that each guest has faced on their healthcare journey that will arm you with what you need to get the most out of your healthcare experience. Tune in and power up. Holistic Health for Moms-Functional Medicine, Meal Planning, Weight Loss, Hormone Imbalance, More Energy, Bloating Jennifer Coble: Nurse Practitioner, Certified Functional Medicine Practitioner, Life Change Advocate, #boymom Hey Mama! Welcome to The Lifestyle Medicine Project. If you’re ready to finally commit to life-long health, feeling better, and improving your mental and physical health for good, you’re in the right place. Hi! I’m Jennifer Coble and I am a Nurse Practitioner, certified functional medicine practitioner, boy mom to 3, wife, Uber driver, lunchroom lady, cleaning lady, dog walker and much more… and I have a twang because I’m from GA. Basically, I’m a normal mom just like you who’s figured out the secrets to life-long health. I have a calling on my life to transform the way that you view and experience healthcare because I believe that traditional medicine is leading people astray. We don’t need to just give a pill for the ill and send people away. We need to empower people to have true lifestyle transformation both internally and externally… and most importantly commit and be disciplined to the process! This is where we’re going to dig into the root cause of what’s going on in you

URL copied to clipboard!