Agency Nurses and the Patient Experience

What this episode covers

Today’s episode of the Healthcare Experience Matters Podcast is a discussion about agency nurses and the patient experience with Dianna D. Knight, MSN, RN, NEA-BC. “The Great Resignation” and staff turnover are on everyone’s mind right now in many different industries. Healthcare is also being greatly impacted. It’s important to be mindful of the way these challenges might impact the patient experience. Dianna is Executive Director of Patient and Family Experience and Acute Care Nursing Services at WakeMed Health and Hospitals in Raleigh, North Carolina. Learn more: https://healthcareexperience.org/agency-nurses/

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Frequently Asked Questions

How long is this episode of Healthcare Experience Matters?

This episode is 22 minutes long.

When was this Healthcare Experience Matters episode published?

This episode was published on February 24, 2022.

What is this episode about?

Today’s episode of the Healthcare Experience Matters Podcast is a discussion about agency nurses and the patient experience with Dianna D. Knight, MSN, RN, NEA-BC. “The Great Resignation” and staff turnover are on everyone’s mind right now in many...

Can I download this Healthcare Experience Matters episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.