AI and Human Touch: Balancing Automation in Fintech with Evan Kaldelis

from Paradigm Shock · host Paradigm Productions

Evan Kaldelis, Global Deputy CEO of Fintech firm 3S Money, discusses his approach to integrating AI and human interaction within the fintech sector on Paradigm Shock. Emphasizing a personalized strategy for SMEs, Evan elaborates on why human-led processes are essential in specific areas of fintech, such as customer service, while AI is embraced for operational tasks. He argues for a human-centered model in regulated financial environments where determinism and risk minimization are crucial. This podcast episode is an insightful look into how fintech can leverage technology while still prioritizing the quality of human connection. This episode concludes with a brief discussion on the complexities of global payment systems.Show linksEvan’s LinkedIn: https://www.linkedin.com/in/evangelos-kaldelis/Company Website: https://3s.money/Contact Paradigm Shock: [email protected]

Episode metadata supplied by the publisher feed · Published Feb 10, 2026

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AI and Human Touch: Balancing Automation in Fintech with Evan Kaldelis

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