AI Tools and Agents Everywhere, Yet A Fleeting ROI on AI Investments episode artwork

EPISODE · Mar 7, 2026 · 20 MIN

AI Tools and Agents Everywhere, Yet A Fleeting ROI on AI Investments

from The Josh Bersin Company · host Josh Bersin

This week I tackle the situation where AI tools are exploding everywhere while ROI and economic productivity is hard to find. I also discuss the “commoditization” of AI “features” and the shift in value to “AI applications,” which is good for all corporate buyers and users. You’ll understand how important it is to build a long term strategy, despite all the experiments going on (contact us to see our HR Blueprint). I also discuss the Galileo Everywhere strategy and how we’ve been expanding Galileo to support employees and leaders, not just HR. Remember to come to Irresistible 2026, the world’s leading conference for HR Leaders and Teams. (Here’s the top 10 reasons to come!) Additional Information Enterprise AI Architecture: Imperatives for 2026 New Research: How AI Transforms $400 Billion Of Corporate Learning Webinar recording: Watch a replay of Josh’s walkthrough of the 11 essential imperatives HR & business leaders need to know for success and progress in 2026. Josh Bersin Podcast: Listen in as Josh provides much-needed guidance for understanding the biggest HR transformation in decades. Galileo Learn program: Complete The Superworker Organization: AI Goes Enterprise learning program, and discover the hands-on skills required to navigate the redefinition of work, HR teams, and organizations in the era of superworkers and superagents. Get Galileo: The Enterprise AI Agent for HR and Leadership (check out Galileo for Consultants!) Chapters (00:00:00) - HR & AI: The Vendor Market(00:03:54) - A message about Galileo and the HR Conference(00:06:10) - The Return on Investment of AI(00:17:47) - Where's the Return on Investment in Tech?

This week I tackle the situation where AI tools are exploding everywhere while ROI and economic productivity is hard to find. I also discuss the “commoditization” of AI “features” and the shift in value to “AI applications,” which is good for all corporate buyers and users. You’ll understand how important it is to build a long term strategy, despite all the experiments going on (contact us to see our HR Blueprint). I also discuss the Galileo Everywhere strategy and how we’ve been expanding Galileo to support employees and leaders, not just HR. Remember to come to Irresistible 2026, the world’s leading conference for HR Leaders and Teams. (Here’s the top 10 reasons to come!) Additional Information Enterprise AI Architecture: Imperatives for 2026 New Research: How AI Transforms $400 Billion Of Corporate Learning Webinar recording: Watch a replay of Josh’s walkthrough of the 11 essential imperatives HR & business leaders need to know for success and progress in 2026. Josh Bersin Podcast: Listen in as Josh provides much-needed guidance for understanding the biggest HR transformation in decades. Galileo Learn program: Complete The Superworker Organization: AI Goes Enterprise learning program, and discover the hands-on skills required to navigate the redefinition of work, HR teams, and organizations in the era of superworkers and superagents. Get Galileo: The Enterprise AI Agent for HR and Leadership (check out Galileo for Consultants!)

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AI Tools and Agents Everywhere, Yet A Fleeting ROI on AI Investments

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This episode was published on March 7, 2026.

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This week I tackle the situation where AI tools are exploding everywhere while ROI and economic productivity is hard to find. I also discuss the “commoditization” of AI “features” and the shift in value to “AI applications,” which is good for all...

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