Alice Driscoll and Louise van Haarst on Smart Conflict, Part 1

Alice Driscoll and Louise van Harrst join me today. We talk about their book, Smart Conflict: How to have hard conversations at work. Our conversation is in two parts. Today, in Part 1, we cover the foundation for the contents of the book and discuss and overview of the five Rs of their model.  And next time, in Part 2,  we continue with a deeper dive into those five Rs – noting that it is possible to jump in wherever it feels right to you in the moment.  You can learn more about their work at their company website:  https://www.thepowerhouse.company/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/