“Always keep them engaged” with Lyn Dang

In today's chat, Lyn Dang and I talk about the danger of burnout for community managers, about streaming with authenticity, and about appearing at physical events. And Lyn tells us her 3 rules for community management. Games mentioned in this episode: Summoner's War, Palia, Emberward Find Lyn on LinkedIn. If you are a student aspiring to be in the industry, you can find Lyn over at BobaTalks as a mentor. The Community Lounge is brought to you by Feature Upvote: Painlessly collect feedback from your players. More insights, less noise. Chapters (00:00:04) - The Community Lounge(00:00:45) - How I got my first job in the gaming industry straight out of(00:04:27) - How I got hired at Square Enix(00:05:53) - Community Managers: Feeling Young(00:07:20) - Lynn on Starting a Stream(00:09:08) - What Do Community Managers Need to Know(00:11:00) - Have You Done Physical Events?(00:13:18) - What is a Community Manager's Training?(00:16:05) - What's It Like Being a Community Manager?(00:18:35) - Have you had good support in the companies you worked for(00:21:19) - Community Management: Rules for Writing Communications(00:23:11) - What is a Community Manager (CM)?(00:24:56) - 3 Rules for Community Managers(00:26:18) - Don't Be Afraid to Ask Your Community(00:28:23) - What Should I Look For in a Community Manager?(00:29:28) - What game have you been playing lately?(00:30:52) - The Community Lounge: Linh