Amanda Edwards Spills the Tea on Patient-Centered Workflows

In this episode, Grace Vinton sits down with Amanda Edwards, Program Manager, Digital Transformation and Innovation, at Availity, the nation’s largest real-time health information network that works to solve communication challenges in healthcare by creating a richer, more transparent exchange of information among health plans, providers, and technology partners. Amanda discusses the path that led her to where she is today, what it means to be a female leader and the challenges that have come along the way. She expresses her passion for creating patient-centered workflows that are being used to address administrative burnout. She also dives into the world of digital transformation and the acceptance of technology that was sparked by the pandemic, where we learned more about how practices should go about identifying and introducing new opportunities that reduce the stress of the office staff while improving processes.