HITea With Grace

Welcome to HITea with Grace, where we spill the tea on all things health IT—and the moments shaping the future of care. In this episode, Grace sits down with Dr. Bridget Duffy, the nation’s first Chief Experience Officer, longtime patient experience leader, and co-chair of the AI Care Standard™, for a timely conversation at the intersection of AI and human-centered care. Dr. Duffy shares the journey that led her from championing patient experience to helping define one of the first comprehensive standards for patient-facing AI. As health systems rapidly adopt chatbots, portals, and automated communication tools, she breaks down what prompted the creation of the AI Care Standard—and why existing governance frameworks simply weren’t built for this moment. Together, they unpack the 10 Core Pillars of the Standard and the real-world challenges organizations will face in operationalizing them. From treating AI communication with the same rigor as clinician interactions to addressing bias, health literacy, and accessibility, this conversation gets into what responsible AI actually looks like in practice—not just in principle. Looking ahead, Grace and Bridget Duffy, MD, board member of Vital.io and co-chair of the PatientAI Collaborative™ explore how the AI Care Standard could shape regulation, accreditation, and industry norms—and what success really looks like five years from now. As always, the episode closes on a more personal note, with reflections on leadership, resilience, and advice for women building careers in healthcare and health IT. It’s thoughtful, forward-looking, and grounded in one core idea: technology should strengthen—not replace—the human experience in healthcare.

In this special episode of HITea, Grace sits down with Havy Ngo-Hamilton, PharmD, a pharmacy innovation leader at Buzz Health, to unpack what’s really happening between the moment a prescription is written and when a patient actually gets their medication. Havy brings a front-line perspective on where the prescription journey breaks down most—whether it’s access barriers, affordability challenges, or friction at the pharmacy counter. Together, they dig into how cost isn’t just a financial issue, but a major driver of medication adherence, and why “price transparency” often falls short of what patients actually need at the point of care. This conversation goes beyond buzzwords to explore what meaningful transparency and better patient experiences should really look like. They also take a closer look at prescription savings models and digital platforms, separating what simply raises awareness from what truly improves outcomes. From the role health systems should play to the innovations worth paying attention to, this episode highlights why medication affordability is a system-wide issue—not just a pharmacy problem. As always, the conversation closes with a more personal note, as Havy shares what drives her, how she navigates challenges, and her advice for women building careers in healthcare and health IT. It’s a thoughtful, practical, and refreshingly honest discussion—served with a side of tea, of course.

Live from the HIMSS conference, HITea with Grace serves up another candid conversation as Niki Panich, MD, Chief Medical Officer at Penguin Ai, joins Grace to dig into one of healthcare’s most persistent—and overlooked—challenges: women’s health. From gaps in research and care delivery to the opportunities for innovation, this episode explores where the system is falling short and where momentum is finally building. Niki brings a sharp, strategic perspective to the conversation, connecting the dots between women’s health and the rapid rise of healthcare AI. As new technologies promise to reshape care, Grace and Niki unpack the real questions: Who are these tools being built for? What data are they trained on? And how do we ensure they don’t reinforce the very gaps we’re trying to close? Of course, no conversation about AI is complete without governance. Together, they get into what responsible AI actually looks like in practice—from oversight and accountability to the policies and guardrails needed to build trust. It’s a thoughtful, forward-looking discussion that blends innovation with realism—and a clear reminder that better health outcomes start with more inclusive, intentional design.

Live from the HIMSS conference, HITea with Grace brings the conversation straight from the floor as Grace sits down with Robin Roberts, Director of Health IT Regulatory Affairs at PointClickCare, to spill some timely tea on the future of health data. From the CMS Rural Health Transformation (RHT) Program to the broader push for more equitable care, this episode dives into how policy and innovation are colliding to reshape what’s possible—especially for rural communities. Robin breaks it down with a regulatory insider’s perspective, unpacking what the RHT Program really means in practice and where health information exchanges (HIEs) fit into the bigger picture. As the industry continues to talk about interoperability, this conversation gets real about what’s working, what’s not, and what it will take to actually connect the dots across the healthcare ecosystem. Of course, it wouldn’t be HITea without getting into the human impact. Grace and Robin explore why connected, longitudinal data is especially critical for senior populations navigating complex care journeys—and how better data sharing can move us closer to truly coordinated, patient-centered care. It’s equal parts policy, perspective, and practical insight—served up fresh from HIMSS.

Live from ViVE in Los Angeles, Grace sits down with Dr. Sari Green, Physician Executive Director at Accuity Healthcare, to unpack one of the most critical - and often misunderstood - topics in health IT today: clinically governed AI. From her career journey as a physician leader to her perspective on how AI is reshaping the revenue cycle, Dr. Green shares why clinical oversight isn’t optional... it’s essential. The conversation dives into the real risks health systems face when AI isn’t grounded in clinical context, including documentation integrity, medical necessity, and rising denial rates. Together, Grace and Dr. Green explore where AI can truly move the needle on revenue integrity, how leaders should think about ROI beyond automation, and what metrics actually signal sustainable success. They also tackle the growing tension between payer behavior and documentation gaps and how organizations can get ahead of it. To close, Dr. Green shares personal insights on leadership, resilience, and advice for women navigating careers in healthcare and health IT.

At ViVE this year, I sat down with Sandra Johnson, SVP of Client Services at CliniComp for a thoughtful conversation on the evolving role of Clinical Decision Support (CDS) and AI in healthcare. We dig into one of the biggest ongoing challenges - alert fatigue - and why simply adding more intelligence isn’t the answer. Sandra shares a powerful perspective on the need for flexible, thoughtful architecture that supports the underlying logic of CDS, recognizing that every clinician, system, and workflow has different needs and expectations. We also explore how AI, including ambient listening, is beginning to reshape how insights are delivered, and what it will take to make these tools truly useful (not overwhelming) in real-world care settings. Grab your cup of tea. If you care about building smarter, more human-centered health tech, this conversation is for you!

Welcome back to HITea With Grace, where we spill the tea on healthcare IT, innovation, and the women driving change. In this episode, Grace is joined by Brianna Fitchett, Vice President of Clinical Impact at Catalight, for a candid conversation about the future of autism and intellectual and developmental disability (I/DD) education and care. Brianna shares her career journey from behavior therapist to healthcare leader, and offers a firsthand look at the growing challenges facing the autism care ecosystem; including workforce shortages, long wait times for diagnosis and services, and clinician burnout. With autism prevalence now at 1 in 31 in the U.S., the demand for care has never been higher. Together, Grace and Brianna dive into: How parent-mediated and research-backed care models are reshaping autism services What it really takes to close the research-to-practice gap in behavioral health The role of virtual learning platforms and scalable clinician training How data-driven, outcome-focused education improves both clinician confidence and family outcomes Catalight Academy and the vision behind the Elevate Your Impact conference What the next 5–10 years could look like for autism and I/DD care As always, the conversation wraps with Brianna’s advice for women in healthcare and health IT. Pour yourself a cup and join us!

Welcome back to HITea With Grace, where we spill the tea on healthcare IT. This episode takes a hard look beyond the AI hype cycle and into the past, present, future of care in rural America. Grace is joined by Dr. Sarah E. Matt, MD, MBA, healthcare strategist, bestselling author of The Borderless Healthcare Revolution, and former Oracle executive, for a candid conversation about what is really shaping the future of healthcare in 2026 and beyond. While headlines focus on AI everywhere and all at once, Dr. Matt argues the real transformation is a quiet rural renaissance happening in places many investors and innovators overlook. Together, they dig into where capital is actually flowing in healthcare, why geography still determines life expectancy, and why so many well-funded digital health pilots fall apart the moment they hit a rural emergency department on a busy night. This episode explores: Why zip code still predicts outcomes despite decades of innovation The difference between digital infrastructure and human infrastructure What hospital boards are missing about physician burnout right now Why rural hospitals struggle to scale innovation and how some break the cycle How AI risks widening the rural care gap if leaders are not intentional Why workforce shortages are a design failure, not just a staffing problem The uncomfortable truths health system leaders are avoiding about rural care Dr. Matt also shares insights from her work on borderless care, including the single regulatory change that could unlock real progress and why it has not happened yet. As always, HITea With Grace closes by getting personal. Dr. Matt reflects on how she does her best work, how she navigates challenges, and what advice she has for women building careers in healthcare and health IT today. And of course, we wrap with tea, mugs, and the stories behind them. 🎧 If you care about the future of healthcare beyond urban innovation hubs, this episode is a must-listen. Cheers!

In this episode of HITea, Grace is joined by Anita Phung, MD, Research Physician at Lindus Health, for a thoughtful and timely discussion on how clinical research has historically overlooked women and what that means for diagnosis delays, treatment gaps, and long-term health outcomes. Together, they unpack why women’s longevity isn’t just about lifestyle hacks or wellness trends, but about who gets studied, how trials are designed, and whose data is actually driving medical decisions. Dr. Phung shares her career journey into clinical research, explains how male-centered trial designs still influence today’s guidelines and health tech, and explores why women remain underrepresented in research, especially during key life stages like perimenopause and menopause. The conversation also dives into: How delayed diagnoses quietly compound over time for women Why decentralized and remote trials are critical for real-world participation Where the biggest research gaps still exist in women’s aging, hormones, and chronic disease How women can actively help close the data gap through trials, wearables, and advocacy As always, we close out HITea With Grace by getting personal, talking about how Dr. Phung does her best work, overcomes challenges, and what advice she has for women navigating healthcare and research today. And of course, we end on a lighter note with tea, mugs, and the stories behind them ☕️ 🎧 Tune in for a conversation that blends science, systems, and lived experience and challenges us to rethink what it really takes to support women’s long-term health. Cheers!

Welcome back to HITea With Grace, where we sip something warm and spotlight the voices reshaping healthcare. Today Grace is joined by Gail Menasco, founder of the Bra Society and a powerful advocate for women navigating breast reconstruction and broader healthcare challenges. Gail shares the personal cancer journey that led her into advocacy at just 38 years old and how it shaped her mission to empower patients with knowledge, resources, and support. The conversation explores her important work in Oregon and how policy efforts there aim to improve access and outcomes for women’s health. Gail also discusses the growing role of patient advocates in shaping policy, the evolving partnerships between clinicians, policymakers, and communities, and why collaboration is essential to closing long-standing gaps in care. Grace and Gail dig into the future of ACA subsidies, rising affordability concerns, and what weakened protections could mean for women and families. They also look at the widening gap between women’s health innovation and insurance coverage and the promising ideas emerging to bridge it. To close the episode, Gail shares what drives her, how she overcomes challenges, her advice for women in healthcare and health IT, and of course the tea she brought to the pod today. Settle in for an insightful and inspiring conversation on HITea With Grace.

On this week's HITea with Grace, our host is joined by Nick Adkins, Founder of PinkSocks, for a joyful and heartfelt conversation inspired by his new book that captures years of adventure, connection, and community building. Nick shares the story behind the PinkSocks movement, how a simple symbol grew into a global community, and why the message of empathy and kindness continues to resonate across healthcare and beyond. The conversation dives into what makes PinkSocks so enduring, stories from his book that reflect the spirit of the movement, and how allyship is evolving in health tech and patient advocacy. Nick also talks about how human connection and kindness can fuel innovation and strengthen the future of care. To close the episode, Nick reflects on what motivates him, how he navigates challenges, his advice for leaders in healthcare and health IT, and of course the mug he brought to the pod today. Pour a cup and enjoy another uplifting conversation on HITea With Grace and check out Nick's latest book: PINKSOCKS: How a Pair of Socks Became a Symbol of Love and Connection

Welcome back to the HITea With Grace Podcast, where we sip something warm and uncover the real stories behind healthcare innovation. Today Grace Vinton is joined by Julia Komissarchik for a conversation about the challenges and opportunities behind FDA approved AI models in healthcare. Julia explains why many of these models stay confined to a single hospital, how broader access to high quality clinical data can improve generalization, and what is needed to build AI systems that work for diverse patient populations. The discussion explores the limits of small training datasets, the importance of secure and scalable de-identification, the role of multimodal clinical data, and what it takes to build trust between hospitals and research partners. Julia also breaks down what works and what does not work in federated learning and what safeguards are required to make it a viable approach for clinical AI. To close the episode, Julia shares what motivates her, how she overcomes challenges, her advice for women in healthcare and health IT, and of course the tea she brought to the pod today.

Welcome back to the HITea With Grace Podcast, where we sip something warm and explore the stories of women shaping healthcare and health IT. Today Grace is joined by Jenni Tarma, CEO and Founder of Kaari Prehab, for an honest conversation about women’s bone health and why osteoporosis remains so overlooked. Jenni shares her career path, why bone health for postmenopausal women is often missed in mainstream medicine, and how patient-centered exercise guidance can change outcomes. The conversation highlights evidence-based options for women who want to avoid or delay medications, ways to spot credible information, how advocacy communities empower patients, and what first steps someone should take if they suspect they are at risk. Jenni also talks about how clinicians and wellness professionals can help patients move past fear-based messaging, along with the policy and community changes needed to improve care. To wrap up the episode, Yenni shares how she works her best, what helps her overcome challenges, and her advice for women in healthcare and health IT. And of course, we ask the important question: what tea did she bring today? Tune in, learn something new, and enjoy another great conversation on HITea With Grace!

Welcome to HITea With Grace, where we spill the tea on HIT. Today we are coming to you from the HLTH conference for a special episode with Amanda Rees, CEO of Bold and one of the leading voices in fall prevention. Amanda recently joined me on stage for a panel at HLTH, and now she is here to share even more insight on the crisis we rarely talk about but absolutely should. Amanda walks us through the career journey that led her to build Bold and why she believes falls remain one of healthcare’s most preventable yet overlooked challenges. Together, we dig into why balance and fall prevention have stayed under the national radar despite the massive medical, social, and economic impact. We explore the innovations turning fall prevention from reactive to predictive, including AI powered tools that identify risk earlier and more accurately. Amanda shares her perspective on what Medicare’s STAR ratings and value based models mean for accelerating adoption, and what policymakers can do to push prevention forward. Grace and Amanda also get real about the stigma older adults face when using technology. Amanda breaks down what actually works when it comes to adoption, trust building, and making digital tools feel empowering rather than patronizing. We also talk about how clinicians can integrate these tools in a way that enhances, not overwhelms, their workflow and patient relationships. To wrap up, Amanda imagines what the next five to ten years could look like if predictive fall prevention becomes the norm and how this innovation could transform aging in place for millions. Grab your mug and settle in for a thoughtful, energizing HLTH conversation that shines a light on one of healthcare’s most important and least discussed opportunities.

We are kicking things off from sunny Las Vegas at the HLTH conference, where the halls are buzzing with new ideas in digital health. First up at the HITea With Grace table is Dr. Patricia Hayes, chief medical officer of Imagine Pediatrics and a lifelong champion for children with special health care needs. In this conversation, Dr. Hayes shares the career journey that led her to Imagine Pediatrics and the mission that inspires her work. She explains how their tech enabled, multidisciplinary model strengthens the care children already receive by giving families more support at home, more coordinated communication, and more of what she calls safe days at home. Dr. Hayes also breaks down the real world challenges that families face when navigating Medicaid and the pediatric system and how today’s policy environment can both help and hinder progress. Grace and Dr. Hayes explore how Imagine Pediatrics weaves together medical care, behavioral health, and social supports like transportation, housing, and food access. Dr. Hayes explains why addressing these social drivers of health is essential for helping families thrive and how technology and data can fuel better outcomes. They wrap with what gives Dr. Hayes optimism about the future of pediatric care, especially for families facing the steepest obstacles, along with her reflections on purpose, resilience, and her advice for women working in healthcare and health IT. Pour your tea and settle in for an uplifting, hopeful, HLTH inspired conversation with a leader who is helping reimagine care for some of the most remarkable kids and families in our system.

This week, Grace Vinton is coming to you from sunny Las Vegas at the HLTH conference, where healthcare's brightest minds gather to explore the future of digital health. Her guest is Missy Krasner, angel investor, advisor, and board member to Penguin AI and several other companies shaping the next wave of healthcare innovation. In this episode, Missy shares her insights on where healthcare AI is heading, what is hype, and what has real potential to transform care. She dives into the current focus on large language models and the challenges we face in making them truly effective in healthcare settings. Missy also talks about the growing excitement around agentic AI systems and how they could improve efficiency for payers and providers as the so called AI agent wars begin to unfold. Grace and Missy also explore one of the most talked about frontiers in the industry: the rise of AI driven tools in behavioral health. From conversational support to the risks of over reliance on chatbots, Missy offers a grounded perspective on what is promising and what requires caution when applying AI in sensitive areas of care. The conversation then turns to the innovation trends Missy is energized by, including new models for obesity and GLP-1 care, longevity medicine, the evolution of primary care, and emerging tools designed to support value based care. Throughout the episode, Grace uncovers the values, motivations, and lived experiences that guide Missy's work in digital health and the advice she offers to women building careers in this space. So pour yourself a cup of tea, settle in, and join Grace and Missy for a thoughtful conversation about the promise and complexity of AI in healthcare and the innovators working to shape a healthier and more connected future.

On this episode of HITea With Grace, we’re brewing up an inspiring conversation with Tiffany Goralczyk - nurse leader, MSN, RN, CNL, and Director of Clinical Solutions at Elemeno Health. Tiffany joins Grace to spill the tea on how microlearning is changing the game for healthcare teams - creating faster, smarter, and more meaningful ways to support clinicians right where they work. From the bedside to the boardroom, Tiffany’s career journey is proof that when nurses and clinicians lead, innovation follows. She opens up about how her frontline experiences shaped her approach to designing technology that truly listens to caregivers and how real-world feedback fuels better digital solutions. Together, Grace and Tiffany dive into the power of bite-sized learning, why traditional training often misses the mark, and how microlearning helps healthcare organizations build competence and confidence across their teams. Tiffany shares what it takes to roll out technology that actually sticks, how to measure success beyond adoption rates, and why creating a culture of learning matters just as much as the tools themselves. They also explore the softer side of leadership: what drives Tiffany, how she overcomes challenges, and her heartfelt advice for women pursuing careers in healthcare and health IT. As always, Grace keeps things real with a little laughter, a lot of heart, and a shared love of tea. So grab your mug, take a sip, and join us for a thoughtful conversation about empowering the frontline, humanizing technology, and leading with purpose - one microlearning moment at a time.

I’m excited to welcome Kelsey Powell, VP of Strategy & Operations at Vital, to the podcast! We dive into the challenges and opportunities of patient communication in healthcare and how leaders can make the experience feel more like retail or hospitality while staying true to patient trust and privacy. In this conversation, you’ll hear about: Kelsey’s career path from healthcare consulting to leading strategy and operations at Vital. Why patient communication remains one of the toughest problems in healthcare and what’s at stake. The real outcomes leaders should measure beyond “time saved” from portal engagement to reduced readmissions and stronger HCAHPS scores. How data, analytics, and AI can power more personalized care without sacrificing privacy. Where health systems are making big leaps toward seamless, patient-centered experiences and where they’re still getting it wrong. Why EHR tools alone can’t deliver the kind of communication patients expect today. How trust and loyalty are built through patient experience tools that empower both patients and providers. Kelsey also shared her leadership habits, her approach to self-care, and the mentors who helped shape her career. And yes, she brought her tea and mug story along for the ride!

In this special episode of HITea, our host Grace Vinton sits down with John Lynn, founder of Healthcare IT Today. John is one of the most well-connected male allies in the healthcare technology industry and an insightful media leader and community builder. In their final moments at the Civitas Conference, Grace and John gather around the mic to unpack the latest trends shaping the future of Health Information Exchanges (HIEs). From TEFCA momentum and the rise of QHINs, to the renewed focus on patient matching, identity management, and social data integration, they explore how the next era of interoperability is taking shape. Far from fading away, HIEs are morphing - adapting their business models, expanding their value, and proving that the heartbeat of local healthcare data is alive and well. Grab your cup - it’s time to spill the tea on the evolving world of interoperability! ☕

In this special live episode from the Civitas Conference, Grace sits down with Dr. Jan Lee, CEO of the Delaware Health Information Network (DHIN “DIN”), the nation’s first live statewide health information exchange. Together, they explore how real-time clinical data sharing is transforming care in Delaware and setting the standard for interoperability across the country. Jan shares her inspiring career journey from clinician to health IT leader, the innovations driving DHIN’s success, and how better data sharing is helping reduce costs, eliminate unnecessary tests, and improve patient outcomes. Tune in to hear what trends and ideas are sparking change at Civitas, what’s next for HIEs nationwide, and Jan’s advice for the next generation of health technology leaders. Grab your cup - this is one conversation you won’t want to miss. ☕

In this episode, recorded live at the Civitas Conference, Grace sits down with Susan Clark and Laura Young, the dynamic leaders behind Converge Health, to talk about one of healthcare’s most persistent challenges — the last mile of interoperability. From data gaps that quietly impact patient care, to the realities of implementing frameworks like FHIR and TEFCA, Susan and Laura share their insights on how to move beyond buzzwords toward true, usable data exchange at the point of care. They also explore the powerful role patients are beginning to play in driving interoperability forward and what innovations may reshape the landscape in the next five years. Whether you’re a health IT professional, a data evangelist, or simply curious about how healthcare information actually connects behind the scenes, this conversation delivers equal parts wisdom and inspiration — Civitas-style. Grab your cup and tune in — it’s time to spill the tea on interoperability’s last mile! ☕

I’m thrilled to welcome Jamie Hill-Walters, CRCR, Chief Customer Officer at Janus Health, to HITea With Grace. We spill the tea on what’s really changing in RCM and how leaders can modernize with empathy and measurable results. In this episode, Jamie shares: The career path that shaped her customer-first RCM lens. What’s truly different now: payer behavior, patient expectations, and the regs changing the game. The biggest blockers to RCM modernization - operational, cultural, and contractual - and how to disarm them. How the CMS interoperability & prior auth final rule (FHIR + APIs) could reset payer–provider workflows, including pace expectations (e.g., ~72 hrs urgent / ~7 days standard), and where innovation can reduce burden while improving patient care. Success metrics beyond dollars: patient retention/satisfaction and staff satisfaction—plus how analytics and prior auth tools help. Leading with service, creativity, and community - and yes, her global tea mug story ☕. Listen now and be sure to connect with Jamie!

This week, I sat down with Holly Taylor, General Manager of Strategic Partnerships at Lucem Health, to talk about her career journey, patient advocacy, and how AI is reshaping early detection of type 1 diabetes. What you’ll learn in this conversation: How machine learning models flag at-risk patients who might otherwise go undetected, supporting smarter, earlier interventions. Why early diagnosis is a population health imperative - reducing diabetic ketoacidosis risk from 40–60% to less than 5%, while saving families and health systems costs. How Lucem Health is working with providers through a “crawl, walk, run” approach to build trust and integrate AI into workflows without adding burden. Holly’s personal take on resilience: daily reading, healthy routines, and encouraging us to have the courage to take leaps sooner. Holly also shared her tea mug story and what drives her to make a difference in healthcare. You won’t want to miss this one!

On this episode of HITea, I had the privilege of sitting down with Pam Russek, COO of P-n-T Data Corp, for a powerful conversation on leadership, innovation, and the future of healthcare IT. Pam opened up about her career journey across payer and vendor roles, why she came out of retirement to lead again, and how she’s helping drive transformation in prior authorization and healthcare data integration. Key insights from our chat: The latest trends in prior authorization innovation and how AI and APIs are shaping efficiency as well as why secure, integrated healthcare data is the next frontier for better care delivery. What inspired Pam to return from retirement and why a smaller, nimble health IT company was the right fit. Her reflections on mentorship, leadership clarity, and progress for women in Health IT. Pam also shared her favorite clear tea mug - and the story behind it - as a reminder of the importance of clarity in communication and leadership. Tune in to learn more about Pam's vision for the future of healthcare technology!

On today’s episode of HITea With Grace, I’m joined by Deepti Sharma, SVP of Product Management at HSBlox. The conversation dives into: ☕ What first drew Deepti to the world of coding and how her perspective has evolved over her career. ☕ How AI is transforming the coding profession, its opportunities and risks. ☕ The delicate balance between building cutting-edge technology and achieving practical adoption in healthcare. ☕ Deepti’s process for translating ideas into market-ready products. ☕ Her predictions for the future of healthcare coding and automation over the next decade. ☕ Leadership lessons, mentorship stories, and advice for women pursuing careers in STEAM and healthcare IT. From shaping innovation to inspiring the next generation of technologists, Deepti’s journey offers powerful insights into what it takes to lead at the intersection of tech, business, and healthcare!

In this summer special episode of HITea, I’m honored to welcome Jolie Ritzo, MPH, CEO of Civitas Networks for Health. Together, we explore the 2025 landscape of the health information exchange (HIE) market, uncovering both the challenges and exciting opportunities for networks working at the intersection of health care, public health, and community. Jolie shares how Civitas members are moving beyond the technical aspects of interoperability to focus on what happens after the data moves—turning shared information into shared accountability and real solutions. We also dive into this year’s Civitas Annual Conference theme, the power of place-based partnerships, and why now is the moment to strengthen regional networks that bridge data with on-the-ground action. From rural health coalitions to large statewide HIEs, Jolie’s perspective is rich with examples of innovation, systems change, and relationship-building—and she shares personal insights on what drives her mission in healthcare IT leadership. And yes, of course we get to know the tea she’s sipping and the story behind her mug. Want to connect with innovators, leaders, and changemakers across healthcare, public health, and community? Join us at the Civitas Networks for Health Annual Conference in Anaheim, California, September 28–30, 2025. Don’t miss the chance to network, learn, and be part of shaping the future of health data and partnerships. Register now: https://www.civitasforhealth.org/annualconference2025

Welcome back to HITea With Grace, where we spill the tea on health IT and bring you into bold, brilliant conversations with the women shaping the future of healthcare. In this episode, I’m joined by the one and only Dr. Heather Bassett, internal medicine physician and Chief Medical Officer at Xsolis. From a math-and-science-loving kid to a leader pioneering AI-driven transformation in healthcare, Dr. Bassett shares her remarkable journey—one that started with DNA repair research and now fuels nationwide solutions that reduce administrative friction and bring joy back to medicine. In this episode, Dr. Bassett spills the tea on: Her leap from clinical practice to founding-stage health tech Keys to eliminate administrative waste and unite and align payers and providers The power of ambient AI to combat clinician burnout Real-world results: cutting low-value tasks, supporting documentation, and improving diagnostic accuracy Global case studies in AI and imaging (including a 4% boost in cancer detection in Sweden) What really keeps her up at night about AI—and how to use it responsibly Bias, burnout, and the balance between tech and the human touch Plus, we talk tea sets, Scottish roots, and why joy, friendship, and believing in yourself matter more than ever in today’s fast-paced health tech world. If you’re a clinician, technologist, healthcare leader—or just curious about how AI is already transforming the patient experience—this episode is a must-listen. Connect with Dr. Bassett on LinkedIn, and check out her new podcast AI Amplified for deeper dives into real-world AI in healthcare. And as her mum says… no pinkies in the air, enjoy your cuppa!

Welcome to HITea With Grace, where we spill the tea on health IT—and celebrate the women transforming care with compassion, intelligence, and bold innovation. Fresh from ASCO, I’m thrilled to welcome Kathryn Doornbos to the pod, Director of Clinical Partnership at Carta Healthcare. Kathryn brings an inspiring blend of scientific rigor and real-world clinical insight, and today she shares how her team is reshaping cancer care with technology that’s as practical as it is powerful. In this episode, Kathryn spills the tea on: Her career journey from molecular biology to health tech leadership A groundbreaking study that’s reducing overtreatment in older women with breast cancer How Carta Healthcare and UPMC cut patient screening time from over an hour to just one minute Using AI and natural language understanding to make clinical trials faster, smarter, and more inclusive A 5x jump in patient enrollment—and what that means for trial access and equity The balance between AI-powered care and human-centered medicine How surgical guidelines are being de-escalated in real time using EHR-integrated tools What all this means for patients and caregivers, especially those often overlooked in trial design Kathryn also opens up about the personal “why” behind her work, the challenges of implementing innovation in clinical settings, and her advice to women navigating their own health IT journeys. Plus—don’t miss her favorite tea, the story behind her mug, and what it symbolizes about working in cancer care.

Today, HITea is live from ASCO, the world’s largest oncology conference, and joined by the brilliant Dr. Joanne Xiu, VP of Clinical and Translational Research at Caris Life Sciences. A powerhouse in bridging the gap between lab discovery and patient care, Dr. Xiu gives us a front-row seat to how cutting-edge molecular research is transforming treatment options - especially for those with rare or hard-to-treat cancers. In this episode, Dr. Xiu spills the tea on: Her career journey from scientist to translational research leader How Caris turns tumor samples into precision treatment roadmaps The critical role of comprehensive molecular testing (and why "standard" tests just aren't enough) How Caris’ vast oncology database helps uncover new treatment targets The exciting ways AI is making sense of complex cancer data Her favorite recent study and how it could shape the future of trials and care Plus, we dive into what drives Dr. Xiu as a woman leader in health IT: how she works her best, overcomes challenges, and her advice for the next generation of women making waves in science and tech. Whether you're a clinician, innovator, researcher or just curious about how data is changing lives; this episode offers a smart, human look at the future of cancer care.

In this special episode of HITea, we're live from ASCO, the world’s largest oncology conference, and thrilled to be joined by Dr. Rebecca Feldman, VP of Biomarker and Drug Intelligence at Caris Life Sciences. Dr. Feldman is a powerhouse at the intersection of precision medicine and data-driven oncology, and today, she shares her journey, insights from ASCO, and how Caris is revolutionizing the way we understand and treat cancer. In this episode, we dive into: Dr. Feldman’s path to becoming a leader in biomarker and drug intelligence The hottest trends in precision oncology and how they’re shaping the future Game-changing studies at ASCO, including new targets like CLDN18 How molecular profiling is unlocking treatments for rare and hard-to-treat cancers The rise of advanced therapies like bispecifics, ADCs, and smart drug combinations The role of AI and blood-based diagnostics (ctDNA) in transforming clinical trials How Caris is helping to expand trial access to underserved populations, including kids and patients with rare mutations Plus, we get personal: Dr. Feldman shares what drives her, how she overcomes challenges, and her advice to women navigating careers in healthcare and health IT. This episode is for anyone curious about where oncology is headed and how technology is helping to lead the way—with empathy, intelligence, and precision.

In this episode of HITea With Grace, I sit down with Dr. Amy Bucher, PhD, the dynamic Chief Behavioral Officer at Lirio, to explore how behavioral science is transforming digital health—one nudge at a time. Amy shares her journey from academia to executive leadership, and what it means to guide a company’s behavioral science strategy at the C-suite level. We dig into why behavioral science is the missing ingredient in so many digital health tools, and how precision nudging can bridge the gap between what patients know and what they actually do. From tackling chronic condition management and fragmented engagement, to expanding internationally with culturally relevant messaging via platforms like WhatsApp, Amy gives us an inside look at how Lirio is turning behavioral insight into measurable impact. She also opens up about balancing innovation with empathy, and how AI and behavior design can work together to build trust in healthcare ecosystems.

In this thoughtful episode of HITea With Grace, I sit down with Dr. Stina Saunders, Personalised Medicine Lead at Linus Health, clinical psychologist, and researcher reshaping how we measure brain health outcomes—starting with what actually matters to patients. Dr. Saunders walks us through her career path from academic research to applied innovation, leading to her groundbreaking study published in Alzheimer’s & Dementia: Translational Research & Clinical Interventions. Her findings? That traditional cognitive assessments fall short when it comes to capturing the most meaningful aspects of life for people living with Alzheimer’s and related dementias. We explore how this research supports the urgent need for a personalized, culturally informed approach to brain health—one that honors a patient’s lived experience, values, and priorities. Stina also introduces us to the ePSOM tool (electronic Person-Specific Outcome Measure), a UK-born innovation now gaining traction in the U.S., which allows individuals to define success on their own terms in the face of cognitive decline. From clinical significance to implementation, this conversation is packed with insights on patient voice, personalized care planning, and what it takes to truly center individuals in healthcare.

In this moving and powerful episode of HITea With Grace, we sit down with Shelly Richmond, Registered Nurse and Case Manager at Tapestry Hospice, who shares her extraordinary journey from graphic design to frontline caregiving. Shelly opens up about the pivotal moment that led her to change careers, and the surprising graduation gift from her husband—a digital stethoscope—that would soon become a life-saving tool for her daughter, Elouise. Hear how Shelly’s intuition and training helped her detect a 10 mm atrial septal defect in her infant long before it would have been caught by routine care. We also explore the role of digital stethoscopes and ambient listening tech in hospice care—how they enhance patient monitoring, support early detection, and reduce documentation burden for providers working in high-touch, high-compassion settings. Shelly shares how her perspective on care has evolved, and how technology is helping her deliver more connected, dignified care at the end of life. She reflects on overcoming challenges through faith, family, and personal resilience, and gives uplifting advice to women navigating their own paths in healthcare.

In this episode of HITea With Grace, we’re joined by Leigh Burchell, VP of Policy and Public Affairs at Altera Digital Health and Chair of the Electronic Health Record Association (EHRA). Leigh brings a wealth of insight into the fast-moving world of health IT policy—from Capitol Hill to state capitals across the country. We chat about Leigh’s career journey from PR to public policy leadership, and how mentorship shaped her path. She breaks down the evolving regulatory landscape under the current administration, the tension between federal and state-level policies, and how health IT teams are navigating increasingly complex compliance demands. We also dive into the ongoing battle against information blocking, and how the EHRA is tackling emerging issues like AI governance, patient privacy, and consent frameworks. Leigh shares her thoughts on why national frameworks matter, the risks of a patchwork regulatory approach, and what’s ahead for digital health advocates. As always, we wrap up with some personal reflections—on work-life balance, confidence, and advice for women building careers in healthcare IT. And of course, we ask Leigh to spill the tea—literally—with her favorite blend and the story behind her Wonder Woman mug.

In today’s episode, I’m thrilled to be joined by Virginia Halsey, Senior Vice President of Strategy and Product Management at FDB (First Databank). Virginia brings a wealth of expertise in digital health innovation, and today she’s here to talk about one of the hottest topics in health IT: medication decision support. We dive into how next-generation tools are becoming more actionable and patient-specific, what this means for prescription safety, and how advanced analytics are making a measurable impact. Virginia also breaks down the challenges health systems face in adopting sophisticated decision-support tools, including how to balance automation with clinical oversight. We talk regulatory hurdles, AI in documentation, and the growing role of ambient technologies in reducing clinician burnout. Plus, Virginia shares her vision for what the next breakthrough in AI-driven EHRs might look like – and how generative AI could evolve to support more meaningful, efficient care delivery.

Today on HITea With Grace, I’m honored to welcome Amanda Rice, founder and CEO of The Chick Mission—a powerhouse nonprofit that’s rewriting the narrative for women navigating cancer and fertility preservation. Amanda takes us back to the life-altering moment that inspired The Chick Mission, sharing how her personal experience with cancer treatment and fertility challenges became the foundation for a movement that’s empowering women across the country. From advocacy to grant-making to education, Amanda and her team are changing the system—and making sure no woman has to choose between life-saving treatment and the chance to build a family. In this deeply personal and passionate conversation, we explore: The real-life barriers women face when it comes to fertility preservation during cancer treatment. How policy, insurance gaps, and care team dynamics can support or hinder a woman’s reproductive autonomy. Why oncologists and healthcare providers must prioritize fertility conversations early and often. Innovations and technologies Amanda is watching in the fertility and cancer care space. What’s next for The Chick Mission—and how you can support the movement. We also talk about how Amanda stays grounded, her advice for women in healthcare and health IT, and of course—what tea she brought along to spill in our conversation. Tune in to hear how Amanda Rice is leading with purposing and pushing for change!

Today on HITea With Grace, I’m honored to introduce you to Dr. Sherri Onyiego, MD, PhD, FAAFP, Senior Medical Director at Equality Health—a powerhouse leader who’s redefining Value-Based Care (VBC) with a bold focus on health equity, primary care, and Medicaid innovation. In this episode, Dr. Onyiego walks us through her impressive career path and breaks down what truly effective VBC looks like. We unpack how Equality Health empowers providers and communities through a model built on enablement, partnership, and culturally attuned care. You’ll hear us chat about: What “Value-Based Care” really means—and why it’s time to restore the term’s meaning. The Equality Health model: a Medicaid-focused VBC enabler that supports PCPs, partners with health plans, and wraps care around patients through outreach and navigation. Why independent primary care providers are essential to delivering better, more personalized care. The role of Medicaid in VBC conversations and why equity starts there. How community health workers are key to closing gaps and creating trust. The impact of AI on patient engagement and care team efficiency in a VBC framework. What “enablement” really means—and why providers need it to succeed in today’s care models. We also get personal. Dr. Onyiego shares how she works best, how she overcomes challenges, and what advice she has for women rising in healthcare and health IT. Don’t miss this inspiring, deeply relevant conversation on what it really takes to make value-based care work—for everyone.

Today on HITea With Grace, I’m honored to welcome Dr. Lucie Ide, founder and CEO of Rimidi, a company at the forefront of remote patient monitoring (RPM) and maternal healthcare innovation. In this powerful episode, Dr. Ide shares her journey from OBGYN residency to health tech leadership—and how her clinical roots continue to shape her mission-driven work at Rimidi. We dive deep into the maternal health crisis in the U.S., exploring both the challenges and the tech-enabled solutions that are making a difference. We chat about: The U.S. maternal mortality crisis and lessons we can borrow from international models. The critical role RPM plays in improving outcomes for mothers—especially in rural and underserved communities. Success stories from programs at Boston Medical Center and the University of South Carolina. How gender roles and cultural expectations impact the delivery and quality of maternal care. What shifting political landscapes mean for the future of reproductive health. Tangible ways to bring maternal health to the top of the national agenda. We also touch on what drives Dr. Ide as a woman leader in healthcare tech, how she navigates life’s challenges, and her best advice for women in the space. This is a must-listen episode for anyone passionate about equity in healthcare, digital innovation, and lifting up maternal health as a national priority!

Today on HITea With Grace, I was honored to sit down with the brilliant Anne Tumlinson—CEO of ATI Advisory and Founder of Daughterhood, a nonprofit community for family caregivers. Anne brings a unique blend of policy expertise, research insight, and personal passion to the conversation as we unpack the complexities of long-term care in America. From the broken financing system to where tech and innovation can (and can’t) help, Anne doesn’t hold back. She breaks down: Why solving the long-term care financing gap remains elusive—and why insurance has to be part of the solution. Where the private sector has stepped up (and stumbled), and how tech can support care delivery at home. What sustainable, public-private models might look like—from federal proposals to creative state-led solutions. How provider-led plans and special needs plans can better serve complex populations and caregivers alike. The evolving role of family caregivers in healthcare—and what policies like the GUIDE program are doing to help. We also explore Anne’s views on what it takes to change the system—from how providers think about care, to how we support caregivers with real tools, training, and respect. And of course, we wrap with a little tea talk! Anne shares the story behind her mug, what drives her, and advice she’d give to women leading in healthcare and health IT.

Happy National Nurses Week! I was honored to be invited to attend the PointClickCare Summit to interview Cheryl Field in person—a dynamic nurse informaticist and health IT leader making waves in the space. We dive into a rich conversation about the intersection of AI, nursing, and clinical workflows—straight from someone who’s walking the walk in healthcare innovation. Cheryl shares how her career path led her to PointClickCare and offers sharp insights on: The biggest challenges in integrating AI into clinical workflows—without disrupting patient care. How AI can enhance rather than replace nursing expertise, especially in documentation, monitoring, and decision support. The critical role nurse informaticists play in fighting algorithmic bias and ensuring equity in healthcare technology. How to reduce—not increase—cognitive overload through thoughtful AI implementation. Best practices for aligning AI adoption with nursing values and patient-centered care. We also get personal—Cheryl opens up about how she works best, navigates life’s challenges, and shares empowering advice for women in health IT. And of course, we spill a little tea! Cheryl shows off her mug of choice and the story behind it, keeping things cozy and real. Plot twist, she gifted me some delicious tea as a thank you for the interview! Don’t miss this one—tune in now to be inspired by Cheryl’s wisdom and warmth.

In this ViVE conference edition of HITea With Grace, I sit down with Nadine Peever, health IT expert, for a powerful conversation at the intersection of technology, care coordination, and women’s health. Nadine brings both deep professional expertise and lived experience to the table. As someone who’s worked across the healthcare data landscape—and personally navigated the complexities of the system while managing endometriosis—she offers a rare, dual-perspective on why interoperability isn't just a tech problem, it's a patient care problem. In this episode, we explore: The biggest current gaps in health information exchange—and what it means for real-world care The impact of legal and regulatory constraints on data sharing, and how policy can help or hinder progress How her own journey with endometriosis revealed the serious consequences of fragmented data and delayed diagnoses Where AI and clinical decision support tools can meaningfully improve care for patients with complex, underdiagnosed conditions like endometriosis This conversation gets to the heart of how interoperability and innovation can (and must) serve patients, especially those who have historically been overlooked in health system design and data strategies. Nadine’s voice is a crucial one—grounded in technical knowledge, policy awareness, and the kind of insight only lived experience can offer. Tune in and follow HITea With Grace for more conversations with women transforming healthcare from the inside out.

In this special ViVE conference episode of HITea With Grace, I’m joined by my friend and founder of Kepler Team, Olga Muller, a powerhouse in the health tech space helping startups and digital health companies overcome one of their biggest early hurdles: interoperability. As Founding Partner and CEO of Kepler Team, Olga works directly with early-stage and scaling companies to untangle complex integrations, navigate compliance, and avoid the all-too-common pitfalls of entering the EHR ecosystem. This episode is a must-listen for anyone building in healthcare—and especially for startups that want to play smart, move fast, and avoid getting sidelined by the unspoken rules of the industry. We dig into: The myths vs. realities of working with EHRs and integrating into hospital systems When to start planning for integrations—and why waiting too long can derail growth The unique challenges of building at the MVP stage vs. scaling to enterprise How to tackle compliance without killing innovation (yes, it’s possible) And what Olga sees as the next big fight in healthcare IT (hint: it might not be what you think) Olga brings deep operational experience and sharp insight into the nuance of health tech infrastructure. Her advice is clear, actionable, and rooted in hard-won experience helping startups survive and scale in one of the toughest industries out there. Whether you’re founding a company, scaling one, or just want to understand the hidden dynamics shaping the digital health landscape—this conversation is packed with insight you won’t want to miss. Follow HITea With Grace for more fearless conversations with the women leading the way in Health IT.

In this special ViVE conference edition of HITea With Grace, I’m joined by two powerhouse leaders and co-hosts of the Health Tech Talk Show: Kat McDavitt, President of Innsena, CEO of the Zorya Foundation, investor, and health equity advocate—and Lisa Bari, CEO of Civitas Networks for Health, a national voice in interoperability, data strategy, and value-based care. Together, they’re creating space for bold, unfiltered conversations in healthcare—and they brought that same energy to our discussion. We dig into the critical issues shaping the future of health IT and explore the real-world challenges of driving change in a complex, often inequitable system. In this episode, we discuss: Their unique career journeys—and what drives them today Why they launched Health Tech Talk Show and what conversations the industry is still avoiding The policy and regulatory changes they’re watching most closely in 2025 The hot topics that sparked the biggest debates on their show The boldest stances they’ve taken—and how they were received And as the conversation wraps, Kat and Lisa offer a powerful insight: that real leadership is rooted in community. Their key to success? Each other. Having a trusted peer to give honest feedback, challenge your thinking, and offer support is essential—not just for surviving the health tech space, but for changing it. If you care about the future of healthcare, policy, and equity, this episode will leave you inspired—and ready to get real about what it takes to lead. Follow HITea With Grace for more fearless conversations with the women moving healthcare forward!

In this special ViVE conference edition of HITea With Grace, I’m joined by Rachel Blum, Vice President of Sales and Partnerships at Verato, for an important conversation about one of healthcare’s most foundational challenges: getting patient identity right. Rachel shares her career journey into health IT leadership and breaks down the concept of Healthcare Master Data Management (MDM)—what it is, why it matters, and how it impacts nearly every facet of care delivery. We explore what happens when health systems don’t have a clear view of “who is who” across records and settings, and how a more unified identity approach can improve both clinical outcomes and operational efficiency. In this episode, we dive into: What Healthcare Master Data Management means in practice Why patient identity is a core issue in healthcare transformation Key challenges health systems face in adopting modern identity solutions How a 360-degree view of the patient enhances outcomes and experiences The implications of treating patients as consumers in a digital health environment The role of AI in driving innovation in patient identity Real-world success stories from hospitals leveraging identity tools to improve care Rachel also opens up about the personal habits and life strategies that help her thrive in a demanding industry, and shares what she wishes she had known earlier in her career. Tune in for a thoughtful, grounded conversation that sheds light on the hidden infrastructure powering patient-centered care.

In this special ViVE conference episode, I'm joined by friend and visionary, the dynamic Sabrina Runbeck, Co-Founder and CEO of PulsePoint Path, for a candid and insightful conversation about the realities—and possibilities—for women founders in health tech. Before becoming a startup leader, Sabrina faced clinician burnout firsthand. That experience became a turning point, fueling her mission to reshape healthcare from the inside out. Her story is one that so many in the industry can relate to, and her journey offers both inspiration and practical wisdom for those looking to make lasting change. We dive into: How Sabrina’s burnout experience propelled her into health tech innovation What it's really like to build a startup as a woman in healthcare IT Why women-led companies still receive less than 3% of venture capital—and how we can change that Practical strategies for building financial stability in early-stage startups The unique challenges women founders face in attracting and retaining top talent What VCs and angel investors must start doing differently to level the playing field The bold actions our industry needs to shift the narrative—and the numbers—for women-led innovation We also get personal: Sabrina shares the habits and mindset that keep her grounded and high-performing, the strategies she’s used to overcome life’s obstacles, and the advice she’d give her younger self. Tune in!

In this episode of HITea, recorded live at the ViVE conference, we learn from Teri Thomas, CEO of Volpara Health — a leader in AI-powered breast health solutions. The conversation centers around the future of autonomous readings of mammograms and how this technology is shaping the next era of early detection and precision care. Teri shares her insights into the growing role of AI in radiology, the need for scalable and consistent screening tools, and how automation can improve clinical outcomes and reduce disparities in women’s health. With global experience, Teri provides valuable perspective on how AI implementation differs across regions and what’s needed to support broader adoption. Whether you’re in digital health, radiology, or women’s health innovation, this episode offers a timely look into where the industry is headed — and why autonomous mammogram readings are a key part of that future.

As care delivery shifts beyond traditional hospital settings, how do we ensure patient safety, cybersecurity, and equitable access to high-quality care? In this episode of HITea at the ViVE conference, we sit down with Laura Rogers, Senior Director, Healthcare Strategy at SHI International, to explore how the "Care Anywhere" model is transforming healthcare. We discuss the driving forces behind home-based care, the IT infrastructure needed to support it, and the biggest challenges—from cybersecurity risks to reimbursement hurdles. Plus, we dive into how this shift impacts women, who often juggle their own health alongside caregiving responsibilities. What cutting-edge innovations are making Care Anywhere a reality? And what’s still standing in the way? Tune in to find out!

In this episode, I’m honored to welcome Dr. Janet Choi, Chief Medical Officer at Progyny, the first billion-dollar women’s health benefits company. Dr. Choi shares her journey to Progyny and her insights on the systemic lack of focus on women’s health—how it has shaped today’s healthcare landscape and where the biggest opportunities for change lie. We discuss the growing demand for better access to infertility care, comprehensive benefits, and experienced providers, as well as the role of employers in providing and improving women’s health benefits. Dr. Choi also breaks down the return on investment for businesses, the impact of disjointed care on families, and how a big-picture approach to women’s health can drive better outcomes for both individuals and organizations. Tune in for a thought-provoking conversation on the future of women’s health, the power of early action and prevention, and what it takes to build a more seamless, supportive system for families!

In this episode, we sit down with Megan Antonelli, Founder & CEO of HealthIMPACT Live events and powerhouse host of Digital Health Talks to discuss how she creates healthcare technology events that are filled with purpose and drive meaningful conversations forward. Megan shares her unique approach to event planning—bringing patients, caregivers, and care partners onto panels and keynotes in addition to the usual leaders in technology to ensure their voices are heard in a space where they’re often overlooked. We also dive into the biggest trends emerging from the discussions at her events, the challenges and opportunities shaping health IT today, and the evolving role of AI in healthcare. Tune in for an insightful conversation on how the right conversations—and the right people—can push the industry forward!

In this episode, Dr. Terri Dolan, Chief Dental Officer at Overjet, spills the tea on AI in dentistry, sharing her insights on how artificial intelligence is transforming patient care, provider workflows, and even dental education. With nearly 40 years in the industry, Dr. Dolan reflects on how the patient experience has evolved since the 1980s and what AI can—and shouldn’t—do in the dental space. We also dive into pressing issues like provider burnout, trust in dentistry, and the complex payer-provider relationship. Plus, we explore how institutions like the University of Florida are using AI to shape the future of dental education and research. Don’t miss this fascinating conversation on the intersection of dentistry and innovative technology!