Amazon Must Disrupt Itself

From the rise of Temu and Shein to immersive digital commerce - and not to mention the resurgence of good old-fashioned bricks & mortar retail - Amazon certainly isn't short of competitive threats. Miya Knights and Natalie Berg, co-authors of Amazon: How the World's Most Relentless Retailer Will Continue to Revolutionize Commerce, reconnect on Amazon's 30th anniversary to explore what comes next for the online retailing giant and whether it has what it takes to stay relevant in the future. They discuss: How Amazon became the most influential retailer of the 21st century. Whether Jeff Bezos' belief that most large companies only last around 30+ years still rings true. How AI and technology more generally is enabling retailers to level the playing field and future-proof their store estate. Temu – how it differentiates from Amazon, whether they can co-exist and what do the authors make of Amazon's plans to launch a Temu-style storefront? The future of digital commerce – we don't browse on Amazon! How the rise of TikTok, Roblox and other immersive platforms will require action by Amazon to avoid being perceived as too transactional and one-dimensional. Connect with Miya on LinkedIn and don't forget to subscribe to her Retail Technology magazine! For more, visit NBK Retail. *THE PODCAST IS NOW PAUSING FOR THE MONTH OF AUGUST. HAVE A GREAT SUMMER BREAK AND SEE YOU IN SEPTEMBER.*